Salesperson | Honda

Hendrick•Rock Hill, SC

1d•Onsite

About The Position

The Salesperson sells new or used vehicles at a profit to the dealership while ensuring customer satisfaction. The role has no direct supervisory responsibilities and includes meeting dealership sales goals, helping customers select and understand vehicles, completing sales paperwork, and arranging vehicle delivery and registration. The position involves work throughout dealership premises, indoors and outdoors, and on customer test drives.

Requirements

High school diploma or GED.
Automotive field of study or work experience is desired.
Up to 3 years of work experience is indicated as desired.
Prior sales and/or customer service experience is desired.
Valid driver’s license.
Intermediate knowledge of Microsoft Office products.
Intermediate ability to learn web applications for customer management.
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Regular and predictable attendance.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to present information effectively in one-on-one and small-group situations.
Ability to add, subtract, multiply, and divide.
Ability to use common-sense understanding to carry out instructions and deal with standardized situations.

Responsibilities

Meet dealership sales goals.
Greet customers and determine the make, type, and quality of vehicle they want.
Explain vehicle features and demonstrate vehicle operation in the showroom or on a test drive.
Suggest optional equipment for customers to purchase.
Compute and quote sales prices, including tax, trade-in allowance, and discounts.
Complete paperwork for vehicle sales, including sales slips or sales contracts.
Arrange vehicle delivery and registration.
Research the availability of models and optional equipment.
Engage in business development.
Address customer concerns.
Maintain customer satisfaction index (CSI) at or above company standards.
Maintain an organized, clean, and safe work area.
Participate in required training.
Accurately record all hours worked in the company timekeeping system.
Follow Safeguards rules and regulations.
Demonstrate the company’s Core Values and comply with company policies and procedures.
Observe applicable federal, state, local, and company safety rules and regulations.
Perform other duties as assigned.