Salesperson - Crest Honda

Sonic Automotive•Nashville, TN

8d•$50,000 - $250,000

About The Position

The Salesperson (also described as an eSales Agent) generates sales appointments with customers who contact the dealership online about purchasing new or pre-owned vehicles. The role delivers a premium customer experience by responding promptly, professionally, accurately, and courteously to customer inquiries. It uses lead-management tools, CRM software, and the internet to manage inquiries, update customer files, and track customer interest. The employee will be trained on the products and services offered and will become knowledgeable about inventory, financing, and incentive programs. The position offers a stated annual pay range of $50,000–$250,000 based on sales commission.

Requirements

All applicants must be authorized to work in the USA.
Perform duties and responsibilities safely.
Demonstrate the ability to pass pre-employment testing, including background checks, an MVR check, a drug test, and a credit report check.
Have a valid driver license.
Be able to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Respond to internet inquiries with courtesy, accuracy, and professionalism.
Promptly and accurately enter customer inquiry data into the CRM.
Generate sales appointments.
Conduct phone surveys to assess customer preferences and quality of experience.
Effectively use lead-management tools.
Compile necessary reports, forms, and other documentation on time.
Perform other job-related duties as assigned.
Exhibit ethical behavior, provide a high degree of customer satisfaction, and deal honestly with customers.
Manage inquiry flow, update customer files, and track customer interest using lead-management tools, CRM software, and the internet.
Learn the dealership’s products and services and become knowledgeable about inventory, financing, and incentive programs.