Honda Automotive Dealership Salesperson (McKinney, TX)

Hendrick Automotive Group•McKinney, TX
•Onsite

About The Position

The Automotive Dealership Salesperson sells new or used vehicles at a profit to the dealership while ensuring customer satisfaction. This role has no direct supervisory responsibilities. The salesperson meets sales goals, assists customers in selecting vehicles, explains features, demonstrates vehicle operation, and supports the sales process through pricing, paperwork, delivery, and registration. The position also involves business development, addressing customer concerns, maintaining customer satisfaction standards, and following dealership policies and safety requirements. The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Work is performed throughout the premises, indoors and outdoors, and on customer test drives. The employee may encounter varied work environments and tasks, with heavy standing and frequent movement around company facilities and the outdoor car lot to interact with customers and other departments.

Requirements

  • High school diploma desired.
  • Automotive field of study or work experience desired.
  • Desired work experience: up to 3 years.
  • Prior sales and/or customer service experience desired.
  • Valid driver’s license.
  • Automobile salesperson license.
  • Intermediate knowledge of Microsoft Office products.
  • Intermediate ability to learn web applications for customer management.
  • Ability to understand and follow instructions.
  • Ability to communicate effectively with customers and company personnel.
  • Ability to read and comprehend instructions, correspondence, and memos.
  • Ability to effectively present information in one-on-one and small-group situations to customers and other employees.
  • Ability to add, subtract, multiply, and divide.
  • Ability to apply common-sense understanding to carry out instructions and deal with standardized situations.
  • Regular and predictable attendance.
  • Ability to talk or hear; frequently stand, walk, and sit.

Nice To Haves

  • Prior sales and/or customer service experience.
  • Automotive field of study or work experience.
  • Up to 3 years of work experience.

Responsibilities

  • Meet dealership sales goals.
  • Greet customers and determine the make, type, and quality of vehicle desired.
  • Explain vehicle features and demonstrate vehicle operation in the showroom or on a demonstration drive.
  • Suggest optional equipment for customers to purchase.
  • Compute and quote sales prices, including tax, trade-in allowance, and discounts.
  • Complete paperwork associated with vehicle sales, including sales slips or sales contracts.
  • Arrange vehicle delivery and registration.
  • Research availability of models and optional equipment.
  • Engage in business development.
  • Address customer concerns.
  • Maintain CSI at or above company standards.
  • Maintain an organized, clean, and safe work area.
  • Participate in required training.
  • Accurately record all hours worked in the company timekeeping system.
  • Follow Safeguards rules and regulations.
  • Demonstrate the company’s Core Values.
  • Comply with company policies and procedures.
  • Observe all Federal, State, Local, and Company safety rules and regulations while performing duties.
  • Perform other duties as assigned.
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