Salesforce Solution Administrator

Hoover Treated Wood Products • Augusta, GA

6d • Hybrid

About The Position

Hoover is seeking a self-driven and passionate Salesforce Administrator. We have a new, growing Salesforce org, and are looking for someone who can shape and support the next phases of our roadmap; expanding our suite of sales and marketing tools to automate processes and provide solutions for employees and external customers. In this role, you would leverage both soft and technical skills to plan, design, build, and execute Salesforce features while helping with general support. We value quality over quantity, getting things done right, serving each other and our customers, and being humble. We strive to be ambitious and deliver high-quality results without sacrificing work-life balance. If these values resonate, and you’re looking for a rewarding role growing a new Salesforce org, this position may be the fit for you!

Requirements

• 3+ years of Salesforce experience
• High school diploma or GED
• 5+ years of professional work experience
• Salesforce Admin (ADM201) certification
• Project management or similar experience independently leading initiatives
• Experience with significant Salesforce projects
• Strong attention to detail and organizational skills
• Verbal and written communication skills.

Nice To Haves

• Prior experience with or knowledge of: Salesforce Experience Cloud
• Salesforce Marketing Cloud or Marketing automation tools
• PowerBI
• AI tools and best practices
• Additional Salesforce certifications

Responsibilities

• General troubleshooting and user support
• Prep for Salesforce Major Releases and upcoming enforcements
• Manage schedule of work, track statuses, and thoroughly document work details
• Drive user adoption and experience
• Facilitate probative conversations with business users
• Translate business gaps into technical solutions
• Research, evaluate, and present potential solutions
• Cross-functional collaboration with business SMEs, IT, and external partners
• Lead Salesforce projects using a combination of project management skills, soft skills, and technical skills
• Discovery/Planning: lead discovery with SMEs, collect requirements, outline project scope and timeline.
• Design: identify design approaches that meet business needs and technical best practices. Thorough research and assessment where needed
• Build/Test: build in sandboxes. Demo and test with SMEs
• Deploy/Launch: manage deployment, launch of new features.
• Change Management: communicate throughout and lead change management plan

Benefits

• competitive wages
• pension retirement plan
• medical
• dental
• life and disability insurance
• paid holidays and vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED