Salesforce Administrator

Trader Interactive • Virginia Beach, VA

2d

About The Position

Trader Interactive is seeking an experienced, detail-oriented Salesforce Administrator to administer, configure, optimize, and continuously improve its Salesforce Unlimited Edition environment. The platform is highly customized and supports more than 300 users across multiple business units within a single Salesforce org. The administrator will balance technical execution with business judgment, assessing how enhancements, automations, and configuration changes affect teams and processes and ensuring scalable solutions align with organizational goals.

The role includes maintaining Salesforce automation and platform health; supporting sales engagement, activity capture, email, document-generation, and eSignature capabilities; developing reports and dashboards; and helping manage releases, testing, deployments, integrations, documentation, user support, and training. The administrator will also recommend improvements to efficiency, scalability, and user experience.

Requirements

• At least 2 years of Salesforce Administration experience.
• Salesforce Administrator Certification.
• Experience supporting Lightning Experience in a complex, multi-team environment.
• Strong experience building and troubleshooting Flows.
• Solid understanding of Salesforce security, including profiles, permission sets, roles, and sharing rules.
• Experience creating reports and dashboards.
• Strong analytical and troubleshooting skills.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to evaluate the downstream impact of platform changes across users, processes, and business units.

Nice To Haves

• Experience with Omni-Channel, Agentforce, Data Cloud, Salesforce Knowledge, Einstein/AI, and telephony integrations.
• Experience with HubSpot, Marketing Cloud, Adobe Sign, DemandTools, Gong, and GeoPointe.
• Experience supporting integrations with ERP, finance, billing, marketing, and other enterprise platforms.
• Knowledge of data management, release management, user administration, and governance practices.
• Experience supporting multiple business units in a shared, highly customized Salesforce org.

Responsibilities

• Administer a Salesforce Unlimited Edition environment serving more than 300 users across multiple business units.
• Build, maintain, and troubleshoot Flows and other declarative automation.
• Support Sales Engagement, Cadence Automation, Einstein Activity Capture (EAC), and Outlook Integration.
• Configure custom objects, fields, record types, page layouts, Lightning Record Pages, Dynamic Forms, and validation rules.
• Monitor platform health, automation, scheduled jobs, and integrations, and proactively resolve issues.
• Develop reports and dashboards that provide actionable business insights.
• Support release management, including sandbox testing, UAT, and production deployments.
• Troubleshoot integrations with internal teams and third-party vendors.
• Maintain documentation for processes, configurations, and administrative procedures.
• Provide user support and training to promote adoption and best practices.
• Recommend enhancements to improve efficiency, scalability, and user experience.
• Support document-generation and eSignature tools, including Conga Composer and Conga Sign.
• Assess the downstream impact of platform changes across users, processes, and business units.

Benefits

• Up to 31 days of paid time off in the first year.
• Continuing education with access to LinkedIn Learning.
• Medical, dental, and vision benefits.
• 401K with company match.
• Wellness program.
• Flexible leave options.
• Opportunity to participate in the Global Talent Exchange Program across CAR Group businesses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed