Salesforce Administrator

Alta Equipment Group•Livonia, MI

3d•$90,000 - $115,000•Remote

About The Position

The Salesforce Administrator is the day-to-day owner of Alta Equipment Group’s Salesforce org, responsible for configuration, automation, security, and data quality. The role reports to the Corporate Director of Sales Operations, who sets priorities and the roadmap, and works closely with a Salesforce Support Specialist who handles help desk tickets and routine user requests. Alta is moving approximately 450 sales and marketing users across two business units from a legacy CRM to Salesforce Sales Cloud, Revenue Cloud Advanced, and Marketing Cloud Account Engagement, with integrations to ERP and manufacturer systems. The administrator will join during implementation, help shape the new build, participate in user acceptance testing, take over administration at launch, and run the Salesforce environment day to day thereafter. This is a remote position.

Requirements

At least 3 years of hands-on Salesforce administration experience, ideally in Sales Cloud.
Experience building and maintaining Flow automation beyond simple field updates.
Experience managing users, profiles, permission sets, and sharing in a multi-team org.
Experience running data imports and cleanup with Data Loader or similar tools, including deduplication.
Experience with sandboxes and a release process for changes before they reach Production.
Ability to write clear documentation that non-technical users can easily follow.
Salesforce Administrator certification.

Nice To Haves

Revenue Cloud Advanced or Salesforce CPQ experience.
Experience working through a Salesforce implementation or migration from the client side.
Experience troubleshooting integrations with ERP or other external systems.
Mulesoft experience.
Marketing Cloud Account Engagement (Pardot) experience.
Equipment dealer, distribution, or other multi-branch field sales experience.
Advanced Administrator or Platform App Builder certification.
Experience mentoring a junior admin or support specialist.

Responsibilities

Configure Salesforce objects, fields, page layouts, record types, Lightning pages, and picklists.
Build and maintain Flow automation and validation rules, documenting changes.
Maintain Revenue Cloud Advanced products, price books, quote templates, and approvals; update pricing and product rules as the business changes.
Manage profiles, permission sets, roles, and sharing rules.
Maintain data quality through duplicate and matching rules, data standards, and large or complex imports.
Move changes through a sandbox, test them before Production, and document what changed.
Test Salesforce releases and identify changes that affect users.
Monitor integration errors involving ERP and manufacturer systems and escalate them to the integration partner with relevant details.
Handle complex tickets escalated by the Salesforce Support Specialist.
Gather requirements for enhancement requests, estimate effort, and build approved enhancements.
During implementation, learn the build alongside the implementation partner, participate in user acceptance testing, and take over administration at launch.