Salesforce Sales Cloud | AI - Business Analyst
About The Position
Business Solution Designers envision and create digital solutions that balance business and user needs, technology capabilities and limitations, common standards and quality, quick wins, and future needs. They bridge business and development teams, guiding both sides toward solutions that deliver business value. In this role, you will shape the engagement’s methods and business analysis framework, advise the client based on your experience to increase value, and provide guidance and reviews to support a valid, consistent solution within time and budget constraints. You will connect the sales organization and technical team, translate high-value business problems into requirements and acceptance criteria, help prioritize the backlog, lead user acceptance testing, and measure improvements to seller productivity. The position is hybrid and available in Chicago, Dallas, Houston, Nashville, Atlanta, or New York. The posted base compensation range is $89,400–$166,398. The role may also be eligible for variable incentives, bonuses, or commissions. Benefits for regular full-time employees may include paid time off, company holidays, personal days, sick leave, medical, dental and vision coverage, retirement savings plans, life and disability insurance, and employee assistance programs, subject to local policy and eligibility.
Requirements
- Strong people skills and ability to navigate demanding business and customer environments.
- Strong Salesforce Sales Cloud functional experience.
- Excellent business discovery and requirements skills.
- Deep understanding of sales processes and seller workflows.
- AI/Agentforce use-case design experience.
- Ability to define expected outputs and acceptance criteria.
- Functional lead and/or product ownership and backlog prioritization experience.
- Adoption, change management, and value-measurement experience.
Nice To Haves
- Salesforce Business Analyst certification or equivalent experience.
Responsibilities
- Shape the methods and business analysis framework for the engagement.
- Advise the client from your experience to increase value.
- Provide guidance and reviews to help ensure a valid and consistent solution within time and budget constraints.
- Serve as the connection point between the sales organization and the technical team.
- Identify high-value business problems and translate them into clear requirements and acceptance criteria.
- Help prioritize the backlog.
- Lead user acceptance testing (UAT).
- Measure whether the work improves seller productivity.
- Design AI/Agentforce use cases and define expected outputs and acceptance criteria.
- Support adoption, change management, and value measurement.
Benefits
- Paid time off based on employee grade, including 12–25 vacation days depending on grade, company-paid holidays, personal days, and sick leave.
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada).
- Retirement savings plans, such as 401(k) in the U.S. or RRSP in Canada.
- Life and disability insurance.
- Employee assistance programs.
- Other benefits as provided by local policy and eligibility.
- Potential eligibility for variable incentives, bonuses, or commissions, depending on position and applicable laws.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
