Salesforce BSA with Marketo

Rootshell Enterprise Technologies•Dallas, TX
•Onsite

About The Position

The Salesforce BSA with Marketo will provide business systems analysis and Salesforce administration support, including hands-on system setup and configuration. The role supports business units globally and is responsible for managing Salesforce releases, rolling out new features, maintaining security, and configuring Salesforce objects and functions. The position also monitors and manages logs and errors related to backend system integrations with Salesforce. It calls for strong knowledge of Sales Cloud, core CRM processes, related business operations, and experience with Salesforce Communities and marketing applications such as Marketo.

Requirements

  • At least 5 years of experience in a Business Systems Analyst role supporting business units globally.
  • At least 5 years of Salesforce experience, including Sales Cloud administration.
  • Strong analytical skills in analyzing complex problems, processes, and systems to propose solutions.
  • Deep understanding of Campaign, Lead, Account, Contact, and Opportunity Management.
  • Good understanding of contract management, quoting, and the order and fulfillment cycle.
  • Experience with Salesforce Sales Cloud, Communities, and marketing applications such as Marketo.
  • Experience with Deal Registrations, Content Management, Partner Scoring, and Engagement tools.
  • Proven ability to manage multiple projects concurrently and drive delivery and execution.
  • Ability to drive business consensus and simplify processes and designs.

Nice To Haves

  • At least 2 years of hands-on experience with Salesforce Partner Community and Partner Marketing, or relevant experience.
  • Current Salesforce ADM-201 or ADM-211 certification.
  • Design and implementation experience with Salesforce.com, Partner Communities, and Apttus.
  • Experience with Einstein Analytics and Salesforce CPQ.

Responsibilities

  • Perform hands-on Salesforce system setup and configuration.
  • Manage Salesforce releases and roll out new features efficiently.
  • Manage Salesforce security, including roles, profiles, sharing rules, and permission sets.
  • Create and maintain fields, views, reports, dashboards, rules, workflows, and other Salesforce objects and functions.
  • Monitor and manage logs and errors for backend system integrations with Salesforce.
  • Analyze complex problems, processes, and systems and propose solutions.
  • Support impact analysis and solution design for business processes including contract management, quoting, and order fulfillment.
  • Manage multiple projects concurrently and drive delivery and execution.
  • Drive business consensus and simplify processes and designs.
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