Salesforce Administrator

The Coleman Group • Annapolis, MD

6d • $93,400 - $108,000 • Hybrid

About The Position

The Salesforce Administrator will work with a prestigious organization’s Salesforce project team to gather requirements and configure the Salesforce application based on business needs. The individual must be comfortable communicating and presenting to technical and non-technical audiences. Must complete CompTia Security+ certification within 180 days of employment and to obtain and maintain a security clearance.

Requirements

• AA degree required/bachelor's degree preferred
• Extensive knowledge of Salesforce Administration
• At least 2 years of experience with Apex, Visualforce, and API development
• At least 2 years of Salesforce Admin experience
• At least 1 year of development experience working with Salesforce Lightning interface including Lightning components, controllers, and apps
• Experience developing software with the Salesforce platform including triggers, workflows, validations, approvals, Apex classes, Visualforce pages and Lightning components
• Demonstrated understanding and experience with Salesforce.com architecture and API
• Understanding of software development life cycle (SDLC)
• Able to obtain and maintain a security clearance
• Minimum two years of experience as a Salesforce.com administrator.
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.
• Strong understanding of Salesforce best practices and functionality.
• Strong data management abilities.
• A documented history of successfully driving projects to completion.
• A demonstrated ability to understand and articulate complex requirements.
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Creative and analytical thinker with strong problem-solving skills.
• Must demonstrate excellent verbal and written communication skills.
• Must demonstrate ability to communicate effectively at all levels of the organization.
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes.
• Understanding relational database concepts and Structured Query Language (SQL)
• Must work on-site in Annapolis, MD.
• Must be a US Citizen (Contract Requirement)

Nice To Haves

• Bachelor's Degree
• Salesforce Certified Administrator
• Security+ Certification
• Salesforce Developer experience
• Developing applications for a higher education environment
• Salesforce.com Admin (ADM201 and ADM211) certifications preferred.
• Previous experience working in a SCRUM or agile environment preferred.

Responsibilities

• Creating and managing users, profiles, roles, and permission sets in Salesforce
• Performing system implementation, configuration, and tuning
• Managing Salesforce objects and processes for the organization
• Developing reports, dashboards, and processes to continuously monitor data quality and integrity
• Utilize extensive knowledge of Salesforce Administration
• Other duties as assigned

Benefits

• Profit Sharing Plan
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Health Savings Account (for eligible health plan)
• Norton LifeLock Identity Protection Benefit
• Employee Assistance Plan
• Eligible for annual performance bonuses, spot bonuses and referral bonuses, consistent with policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree