Salesforce Administrator

Redwood Trust Inc•Irvine, CA

37d•$130,000 - $165,000

About The Position

CoreVest is looking for an experienced Senior Salesforce Administrator to take ownership of the day-to-day performance, reliability, security, and continued evolution of our Salesforce platform. Salesforce plays an important role in supporting CoreVest’s lending operations. In this position, you will help ensure the platform remains dependable, scalable, and aligned with the needs of the business. You will lead complex declarative configuration and automation, protect data quality, govern user access, manage operational support, and prepare the platform for successful releases. You will work closely with business stakeholders, Product, Technology, Security, Data, developers, architects, vendors, and integration teams to translate business needs into practical, maintainable Salesforce solutions. You will also help determine when a request can be addressed through platform configuration and when it requires custom development or broader architectural support. This role is well suited for an administrator who enjoys solving complex problems, improving how users work, and bringing structure and discipline to a business-critical platform in a regulated lending environment.

Requirements

Experienced Senior Salesforce Administrator
Ability to translate business needs into practical, maintainable Salesforce solutions
Ability to determine when a request can be addressed through platform configuration versus custom development or broader architectural support
Enjoy solving complex problems
Enjoy improving how users work
Ability to bring structure and discipline to a business-critical platform in a regulated lending environment
Experience managing users, permissions, licenses, storage, scheduled and asynchronous jobs, platform limits, and environment readiness
Experience monitoring failed Flows, integration errors, job failures, Salesforce updates, and recurring support issues
Experience coordinating remediation and escalation
Experience leading incident triage and root-cause analysis
Experience documenting corrective and preventive actions
Experience maintaining an actionable administrative and technical-debt backlog
Experience evaluating Salesforce seasonal releases and critical updates
Experience coordinating impact assessments and testing
Experience assessing requests to determine appropriate solutions (configuration, automation, custom development, integration, or architectural support)
Experience partnering with Product, Technology, developers, architects, and vendors
Experience balancing immediate business needs with long-term platform performance, maintainability, and technical health
Experience governing user access and platform permissions
Experience supporting reliable, accurate, and well-controlled data
Experience identifying data-quality issues, control gaps, and recurring operational risks
Experience coordinating remediation for data quality and operational risks
Experience maintaining documentation and evidence for internal controls, audits, and regulatory expectations
Experience coordinating configuration changes, testing, approvals, deployment readiness, and post-release validation
Experience maintaining disciplined documentation and change-control practices
Experience partnering with business users and delivery teams to evaluate impacts, prepare users, and support adoption
Experience ensuring new functionality is tested, supportable, and aligned with established security and governance standards
Experience serving as a trusted Salesforce resource
Experience helping users adopt dependable solutions
Experience analyzing support patterns and user feedback
Experience communicating technical issues and solution options in clear, practical business terms

Responsibilities

Take ownership of the operational health of Salesforce production and non-production environments.
Manage users, permissions, licenses, storage, scheduled and asynchronous jobs, platform limits, and environment readiness.
Monitor failed Flows, integration errors, job failures, Salesforce updates, and recurring support issues.
Coordinate timely remediation and escalation based on business impact, urgency, and risk.
Lead incident triage and root-cause analysis for complex platform issues.
Document corrective and preventive actions and communicate status clearly to affected users and stakeholders.
Maintain an actionable administrative and technical-debt backlog, balancing service commitments, risk, user impact, dependencies, and approved product priorities.
Evaluate Salesforce seasonal releases and critical updates, coordinate impact assessments and testing, and recommend changes needed to maintain platform stability and compliance.
Translate business needs into well-designed, maintainable Salesforce enhancements.
Lead complex declarative configuration and automation using Salesforce platform capabilities.
Assess requests to determine whether they should be addressed through configuration, automation, custom development, integration work, or architectural support.
Partner with Product, Technology, developers, architects, and vendors to deliver solutions that are scalable and aligned with broader platform standards.
Balance immediate business needs with long-term platform performance, maintainability, and technical health.
Govern user access and platform permissions in coordination with Security and business leaders.
Support reliable, accurate, and well-controlled data across Salesforce-supported processes.
Identify data-quality issues, control gaps, and recurring operational risks, and coordinate appropriate remediation.
Maintain documentation and evidence required to support internal controls, audits, and regulatory expectations.
Coordinate configuration changes, testing, approvals, deployment readiness, and post-release validation.
Maintain disciplined documentation and change-control practices across production and non-production environments.
Partner with business users and delivery teams to evaluate impacts, prepare users, and support successful adoption.
Ensure new functionality is tested, supportable, and aligned with established security and governance standards.
Serve as a trusted Salesforce resource for users and business stakeholders.
Help users adopt dependable solutions that simplify work and improve business processes.
Analyze support patterns and user feedback to identify opportunities for automation, training, and platform improvement.
Communicate technical issues and solution options in clear, practical business terms.