Salesforce Administrator

Bloomerang
•$78,200 - $120,000•Remote

About The Position

As a Salesforce Administrator, you will help Bloomerang continually improve its Salesforce platform and support its users. The role involves implementing solutions and managing configuration changes. You will work with the Salesforce team and other team members to gather requirements, implement and maintain solutions, and recommend platform improvements.

Requirements

  • At least 3 years of hands-on experience as a Salesforce Administrator or Declarative Builder.
  • Certified Salesforce Administrator.
  • Deep experience with Sales Cloud and Service Cloud processes.
  • Proven experience working within a Scrumban or Agile framework, participating in daily stand-ups, and managing work through a structured sprint backlog.
  • Experience creating and maintaining technical documentation that serves as a single source of truth for the wider team.
  • Proactive use of AI tools to accelerate solution design, automate repetitive administrative tasks, and improve delivery velocity.
  • Exceptional interpersonal skills, with a focus on cross-departmental collaboration and the ability to thrive in a peer-review and shared-environment setting.

Nice To Haves

  • Additional Salesforce certifications, such as Advanced Administrator or App Builder.

Responsibilities

  • Support the Salesforce team in implementing solutions.
  • Manage Salesforce configuration changes, including flows, custom metadata types, custom permissions, and user management.
  • Assist in implementing and maintaining security and data access controls.
  • Manage integrated applications and third-party solutions connected with Salesforce.
  • Collaborate with team members to gather requirements and implement solutions.
  • Stay up to date with Salesforce releases and new features and recommend improvements.
  • Assist with tickets as needed.

Benefits

  • Health, vision, and dental insurance options.
  • Access to HealthiestYou, offering confidential access to doctors 24/7.
  • 20 PTO days, 3 flex days, 4 optional volunteer days, and 12 paid holidays.
  • Paid parental leave.
  • 401(k) match.
  • Equipment shipped to the employee's door.
  • Potential eligibility for a discretionary bonus.
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