Salesforce Administrator (Pardot)(3x Onsite In NYC)

TEKsystems•New York, NY

7d•$60 - $65•Hybrid

About The Position

The Salesforce Administrator will own the day-to-day operational health and stability of a global Salesforce platform and its Marketing Cloud Account Engagement (Pardot) environment. The role covers incident management, releases, enhancements, production support, user requests, marketing automation, data quality, governance, and platform scalability. It also supports a Salesforce modernization initiative involving data migration, integration cutovers, testing, configuration, and validation of third-party partner deliverables. The role manages member-facing financial processes such as invoicing, participant lifecycle management, billing workflows, and multi-currency operations. The administrator partners with Marketing, Finance, Communications, Events, and other business stakeholders to deliver technical solutions, training, reporting, and platform enhancements. This is a hybrid contract-to-hire position based in New York City, with three days per week onsite. Sponsorship is not available, and C2C arrangements are not accepted.

Requirements

At least 5 years of Salesforce experience.
Strong Salesforce administration experience, including security, permissions, flows, reporting, and data management.
Working knowledge of Apex, Lightning Web Components (LWC), and Visualforce.
Marketing Cloud Account Engagement (Pardot) administration experience, including Engagement Studio, Automation Rules, lead scoring and grading, dynamic lists and segmentation, forms, and lead capture.
Experience supporting Salesforce integrations and API-based systems.
Experience with Salesforce migrations, rebuilds, or major platform enhancements.
Strong release management, environment strategy, sandbox management, metadata deployment, and source control knowledge.
Ability to create technical documentation, architecture decision records, testing procedures, and user training materials.
Strong communication skills and ability to support global users across multiple time zones and business functions.

Nice To Haves

Experience in multi-country, federated, nonprofit, membership, or public-interest organizations.
Experience with finance system integrations, invoicing platforms, and cross-functional business process optimization.

Responsibilities

Own the day-to-day health, stability, and operational management of the Salesforce platform.
Handle incident management, releases, enhancements, production support, and user requests across global teams.
Serve as technical owner for Salesforce and Marketing Cloud environments, supporting reliability, data quality, governance, and scalability.
Administer Pardot/Marketing Cloud Account Engagement and marketing automation processes.
Support users, troubleshoot production issues, and drive root-cause resolution.
Participate in Salesforce transformation and modernization, including data migration, integration cutovers, testing, configuration, and validation of third-party partner deliverables.
Support integrations, releases, testing, and platform governance.
Manage member-facing financial processes, including invoicing, participant lifecycle management, billing workflows, and multi-currency operations.
Partner with Marketing, Finance, Communications, Events, and other global stakeholders to deliver technical solutions, training, reporting, and platform enhancements.

Benefits

Medical insurance
Dental insurance
Vision insurance
Critical illness, accident, and hospital coverage
401(k) retirement plan with pre-tax and Roth post-tax contribution options
Voluntary life and AD&D insurance for employees and dependents
Short- and long-term disability coverage
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time off/leave, which may include PTO, vacation, or sick leave, subject to eligibility and applicable terms