Salesforce Administrator
About The Position
The Salesforce Administrator supports the day-to-day operations, maintenance, and continuous improvement of the Salesforce platform. Based at the Grandview, Missouri location, the role partners with Commercial Excellence, CRM Operations, Product Owners, and the broader Salesforce team to maintain system reliability and data integrity and provide a positive user experience. It is described as an opportunity for someone early in their Salesforce career to learn, grow, and contribute. The position administers Salesforce users, permissions, security, and compliance; monitors system health and troubleshoots issues; manages data loads and audits; and configures the platform with declarative tools. It also supports Salesforce CPQ administration and works with business users on requirements, enhancements, training, documentation, and adoption.
Requirements
- 1–2 years of Salesforce Administration experience.
- Experience working within Salesforce Sales Cloud.
- Understanding of Salesforce configuration, including objects, fields, reports, dashboards, and flows.
- Strong Excel skills for data analysis and cleanup activities.
- Excellent problem-solving, communication, and organizational skills.
- Ability to work effectively with technical and non-technical stakeholders.
- Ability to perform the duties proficiently, with reasonable accommodation where applicable.
Nice To Haves
- Salesforce Administrator Certification (ADM-201).
- Experience or exposure to Salesforce CPQ.
- Understanding of commercial processes, including opportunity management and quoting.
Responsibilities
- Manage user accounts, profiles, roles, and permission sets.
- Maintain security settings and support compliance requirements.
- Monitor system health, troubleshoot issues, and provide user support.
- Perform data loads, updates, and audits to ensure data accuracy.
- Configure Salesforce using declarative tools, including objects, fields, page layouts, record types, validation rules, flows, approval processes, reports, and dashboards.
- Support Salesforce CPQ administration, including product and price rules, bundles, and quote templates.
- Partner with business users to gather requirements and support enhancement requests.
- Develop training materials, user guides, and release documentation.
- Conduct training sessions and office hours to encourage user adoption and best practices.
- Perform other job-related duties as requested by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
