Intermediate Salesforce Administrator

Cracker BarrelLebanon, TN
Onsite

About The Position

They say you are the company you keep - and at Cracker Barrel, we take that seriously. At the Store Support Center, we’re in the business of serving those who serve our guests. Whether you’re designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we’re all in good company.

Requirements

  • Bachelor of Science in Information Technology, business, or related field or equivalent work experience in information services.

Nice To Haves

  • Certified Salesforce Administrator
  • Certified Service Cloud, Sales Cloud, Advanced Administrator or other additional certification are not required but are preferable

Responsibilities

  • Works with Salesforce users to understand system needs
  • Builds and supports objects, workflows, reports, dashboards
  • Supports integrations and data exchange
  • Requirement gathering and translating into solutions
  • Data quality improvements and automation
  • Monitor and improve user adoption
  • Sandbox environment management and testing
  • Data cleanup and maintenance
  • Automation and flow troubleshooting and maintenance
  • User profile management
  • End-user support and training

Benefits

  • Competitive Annual Salary
  • Annual Bonus Opportunities
  • Medical, Rx, Dental and Vision Benefits on Day 1
  • Life Insurance and Disability Coverage
  • Paid Vacation
  • Employee Assistance Program
  • Business Resource Groups
  • Tuition Reimbursement
  • Professional Development
  • Onboarding, training, and development to help you thrive
  • Recognition programs and employee events that bring us together
  • 401k Plan with Company Matching Contributions at 90 days
  • Employee Stock Purchase Program
  • 35% Discount on Cracker Barrel Food and Retail items
  • Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
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