Salesforce Administrator

Voyager Technologies•Denver, CO
•Remote

About The Position

Voyager is an innovative space, defense, and national security technology company committed to advancing and delivering transformative, mission-critical solutions. We tackle the most complex challenges to unlock new frontiers for human progress, fortify national security, and protect critical assets to lead in the race for technological and operational superiority from ground to space. Forge the Future: Join Voyager Technologies The future belongs to those who build it. At Voyager Technologies, we’re building technologies that protect lives, expand frontiers and prepare us for what’s next. And we’re doing that with people who are wired to solve, build, adapt and lead. These roles are not for the faint of heart. You’ll help lay the foundation for humanity's future. Join a culture where innovation thrives, curiosity is rewarded, and impact is real. We’re a company of doers, thinkers and builders, united by purpose and grounded in reality. If you want to put your skills to work where the stakes are real and the mission is bigger than any one person, forge the future with Voyager. Position Summary We are seeking a Salesforce Administrator to manage and improve our Salesforce environment. This role will provide day-to-day administration, support users, maintain data quality, and deliver system improvements that help teams manage customer relationships and sales activity effectively. The Salesforce Administrator will partner with Sales, Marketing, Operations, and IT to understand business needs, configure solutions, and promote consistent adoption of Salesforce.

Requirements

  • Five or more years of hands-on Salesforce administration experience.
  • Experience configuring Salesforce objects, permissions, validation rules, and Lightning pages.
  • Experience building and troubleshooting Salesforce Flows.
  • Proficiency with Salesforce reports, dashboards, and data management tools.
  • Understanding of CRM concepts and sales processes, including lead, account, contact, and opportunity management.
  • Ability to translate business requirements into maintainable Salesforce solutions.
  • Strong problem-solving, communication, and documentation skills.
  • Ability to prioritize support requests and improvement projects independently.
  • Relevant education, professional experience, or a combination of both.
  • Must be a U.S. Person: a US Citizen, a lawful permanent resident of the U.S., or a protected individual as defined by 8 U.S.C. § 1324b(a)(3).
  • Must be eligible to obtain any required export authorizations from the U.S. Department of State or the U.S. Department of Commerce.

Nice To Haves

  • Salesforce Administrator certification.
  • Experience supporting Sales Cloud.
  • Experience with Salesforce integrations, AppExchange applications, and data migrations.
  • Familiarity with sandbox management, deployment tools, and change control practices.
  • Experience supporting cross-functional teams and delivering user training.
  • Basic understanding of SOQL and the ability to collaborate with Salesforce developers.

Responsibilities

  • Manage users, licenses, permission sets, sharing settings, and access controls in coordination with IT.
  • Maintain standard and custom objects, fields, page layouts, record types, validation rules, and Lightning record pages.
  • Build, maintain, and troubleshoot Salesforce Flows to streamline business processes and reduce manual work.
  • Resolve support requests, troubleshoot issues, and coordinate with vendors or technical teams when needed.
  • Maintain data quality through duplicate prevention, validation, cleanup, and controlled imports and exports.
  • Create and maintain reports and dashboards that provide visibility into pipeline, sales performance, and other business metrics.
  • Gather requirements, recommend solutions, and manage a prioritized backlog of enhancements.
  • Test changes in sandbox environments, coordinate user acceptance testing, and deploy approved updates.
  • Review Salesforce releases, assess their impact, and communicate relevant changes to users.
  • Monitor connected applications and coordinate troubleshooting with integration owners and IT.
  • Develop user guides, document configurations, and provide onboarding and ongoing training.
  • Follow company policies for access, data protection, documentation, and system changes.

Benefits

  • Flexible Time Off (FTO)
  • Comprehensive medical, dental, and vision coverage for employees and their families, with a significant portion of premiums covered by the company and many benefits paid at 100% for employees
  • Flexible, affordable gym memberships with 12,700+ options nationwide
  • 401(k) retirement plan with a 50% company match on contributions up to 8%
  • Company wellness programs that support physical and mental well-being
  • Additional voluntary benefits and employee support resources
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