Salesforce Administrator

Silgan Dispensing Systems • Grandview, MO

3d • Onsite

About The Position

Silgan is seeking a Salesforce Administrator to support the day-to-day operations, maintenance, and continuous improvement of its Salesforce platform. Based in the Grandview, Missouri location, this role partners with Commercial Excellence, CRM Operations, Product Owners, and the broader Salesforce team to support system reliability, data integrity, compliance, and a positive user experience. It is described as an opportunity for someone early in their Salesforce career to learn, grow, and contribute.

The administrator manages Salesforce users and security, monitors system health, troubleshoots issues, supports users, and maintains data accuracy. The role configures Salesforce with declarative tools and supports Salesforce CPQ administration. It also partners with business users on requirements and enhancement requests, and develops and delivers training and documentation to encourage adoption and best practices.

Requirements

• 1–2 years of Salesforce Administration experience.
• Experience working within Salesforce Sales Cloud.
• Understanding of Salesforce configuration, including objects, fields, reports, dashboards, and flows.
• Strong Excel skills for data analysis and cleanup activities.
• Excellent problem-solving, communication, and organizational skills.
• Ability to work effectively with technical and non-technical stakeholders.

Nice To Haves

• Salesforce Administrator Certification (ADM-201).
• Experience or exposure to Salesforce CPQ.
• Understanding of commercial processes, including opportunity management and quoting.

Responsibilities

• Manage user accounts, profiles, roles, and permission sets.
• Maintain security settings and support compliance requirements.
• Monitor system health, troubleshoot issues, and provide user support.
• Perform data loads, updates, and audits to ensure data accuracy.
• Configure Salesforce objects, fields, page layouts, record types, validation rules, flows, approval processes, reports, and dashboards using declarative tools.
• Support Salesforce CPQ administration, including product and price rules, bundles, and quote templates.
• Partner with business users to gather requirements and support enhancement requests.
• Develop training materials, user guides, and release documentation.
• Conduct training sessions and office hours to encourage user adoption and best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed