Salesforce Administrator

Voyager Technologies, Inc. • Denver, CO

43d • $110,000 - $140,000 • Remote

About The Position

We are seeking a Salesforce Administrator to manage and improve our Salesforce environment. This role will provide day-to-day administration, support users, maintain data quality, and deliver system improvements that help teams manage customer relationships and sales activity effectively. The Salesforce Administrator will partner with Sales, Marketing, Operations, and IT to understand business needs, configure solutions, and promote consistent adoption of Salesforce.

Requirements

• Five or more years of hands-on Salesforce administration experience.
• Experience configuring Salesforce objects, permissions, validation rules, and Lightning pages.
• Experience building and troubleshooting Salesforce Flows.
• Proficiency with Salesforce reports, dashboards, and data management tools.
• Understanding of CRM concepts and sales processes, including lead, account, contact, and opportunity management.
• Ability to translate business requirements into maintainable Salesforce solutions.
• Strong problem-solving, communication, and documentation skills.
• Ability to prioritize support requests and improvement projects independently.
• Relevant education, professional experience, or a combination of both.

Nice To Haves

• Salesforce Administrator certification.
• Experience supporting Sales Cloud.
• Experience with Salesforce integrations, AppExchange applications, and data migrations.
• Familiarity with sandbox management, deployment tools, and change control practices.
• Experience supporting cross-functional teams and delivering user training.
• Basic understanding of SOQL and the ability to collaborate with Salesforce developers.

Responsibilities

• Manage users, licenses, permission sets, sharing settings, and access controls in coordination with IT.
• Maintain standard and custom objects, fields, page layouts, record types, validation rules, and Lightning record pages.
• Build, maintain, and troubleshoot Salesforce Flows to streamline business processes and reduce manual work.
• Resolve support requests, troubleshoot issues, and coordinate with vendors or technical teams when needed.
• Maintain data quality through duplicate prevention, validation, cleanup, and controlled imports and exports.
• Create and maintain reports and dashboards that provide visibility into pipeline, sales performance, and other business metrics.
• Gather requirements, recommend solutions, and manage a prioritized backlog of enhancements.
• Test changes in sandbox environments, coordinate user acceptance testing, and deploy approved updates.
• Review Salesforce releases, assess their impact, and communicate relevant changes to users.
• Monitor connected applications and coordinate troubleshooting with integration owners and IT.
• Develop user guides, document configurations, and provide onboarding and ongoing training.
• Follow company policies for access, data protection, documentation, and system changes.

Benefits

• Flexible Time Off (FTO)
• Comprehensive medical, dental, and vision coverage for employees and their families
• Flexible, affordable gym memberships with 12,700+ options nationwide
• 401(k) retirement plan with a 50% company match on contributions up to 8%
• Company wellness programs that support physical and mental well-being
• Additional voluntary benefits and employee support resources
• The opportunity to work alongside a highly talented team in an innovative, mission-driven environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed