Sales Training & Development Manager
About The Position
The Sales Training & Development (STD) Manager is responsible for developing, implementing, reinforcing, and continuously improving a high-performance sales training program across all MEI Auto Group dealership locations. This professional will work directly with executive leadership, Location Managers (GMs), and General Sales Managers (GSMs) to ensure consistency in sales processes, operational discipline, KPI accountability, compliance awareness, and overall dealership sales effectiveness. The STD Manager will be responsible for training and coaching new hires, existing sales staff, and sales leadership teams within the operation. The ideal candidate must possess extensive hands-on dealership sales experience, strong leadership skills, excellent communication abilities, and a deep understanding of BHPH operational processes, customer lifecycle management, CRM systems, and dealership performance metrics. This role requires an energetic, engaging, professional, and highly organized individual capable of building a culture centered around accountability, customer experience, process consistency, and continuous improvement.
Requirements
- Minimum 10+ years of automotive dealership experience, specifically within the Buy Here Pay Here (BHPH) industry.
- Proven hands-on vehicle sales experience within a dealership environment.
- Strong understanding of BHPH dealership operations.
- Strong understanding of sales process management.
- Strong understanding of credit approval structures.
- Strong understanding of CRM discipline.
- Strong understanding of customer lifecycle management.
- Strong understanding of compliance standards and dealership operations.
- Exceptional communication and presentation skills.
- Strong facilitation, coaching, and engagement abilities.
- Professional appearance and demeanor.
- Strong organizational and time management skills.
- Ability to work in a fast-paced, performance-driven environment.
- High School Diploma or GED required.
Nice To Haves
- Previous experience in sales training, leadership, coaching, or sales management preferred.
- Bilingual preferred (English & Spanish).
- Associate Degree, Technical Certification, or Bachelor’s Degree preferred.
Responsibilities
- Developing, implementing, reinforcing, and continuously improving a high-performance sales training program across all MEI Auto Group dealership locations.
- Working directly with executive leadership, Location Managers (GMs), and General Sales Managers (GSMs) to ensure consistency in sales processes, operational discipline, KPI accountability, compliance awareness, and overall dealership sales effectiveness.
- Training and coaching new hires, existing sales staff, and sales leadership teams within the operation.
- Building a culture centered around accountability, customer experience, process consistency, and continuous improvement.
Benefits
- Medical, Dental, Vision, and Life Insurance
- Short- and Long-Term Disability
- 401(k) with company match
- Paid Time Off and Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
