Manager, Training, Development & Recognition
About The Position
The YMCA of Northeastern Ontario is seeking a Manager, Training, Development & Recognition to join their team. This full-time role, based in Sudbury, is an opportunity to shape learning, development, and recognition across the organization as it advances its new strategic plan. The Manager will lead the design and delivery of learning, development, and recognition programs, partnering with People & Culture Business Partners and business unit leaders to align training with operational needs, strengthen leadership capacity, and support career growth. The role also involves overseeing the Citation learning platform, ensuring compliance with training requirements, and leading recognition initiatives. As part of the People & Culture management team, this role contributes to organization-wide people strategies.
Requirements
- Diploma or degree in Human Resources, Organizational Development, Education, or related field
- Minimum of three (3) years in learning & development, talent development, or human resources
- Experience with learning management systems
- Strong facilitation, communication, and presentation skills
- Ability to manage multiple priorities and stakeholders
- Understanding of adult learning principles and change management
- Strong organizational and project management skills
- Ability to build and support relationships across all levels of the organization
- Current and satisfactory Police Record with Vulnerable Sector Check
Nice To Haves
- CHRP/CHRL designation
- Experience with Citation learning platform
- Experience designing recognition or engagement programs
- Experience in multi-site, people focused organizations
- Bilingualism in both official languages
Responsibilities
- Design and deliver organization-wide learning programs that support YMCA NEO’s strategic priorities
- Build and maintain role-based training pathways aligned with operational needs
- Coordinate & facilitate engaging training experiences across virtual, onsite, and hybrid environments
- Lead the administration and optimization of the Citation and YMCA Canada learning platforms
- Monitor and report on training completion and compliance, ensuring all regulatory and safety requirements are met
- Partner with People & Culture Business Partners and Business Unit leaders to identify skill gaps and implement targeted development solutions
- Develop and execute an annual learning plan that supports workforce capability and growth
- Support succession planning by assessing talent, identifying gaps, and enabling development opportunities
- Design and lead an organization-wide recognition program that reflects YMCA values
- Create communication and celebration strategies that elevate employee recognition and engagement
- Support the rollout of policies, programs, and organizational changes through effective training and communication
- Contribute to People & Culture initiatives and cross-functional projects
Benefits
- Free YMCA membership for you & your family
- Discounts on camps, child care, and recreation programs
- Paid vacation & personal/sick days
- Comprehensive health & dental, including vision + wellness supports (chiro, massage, mental health, naturopathy & more!)
- Employee & Family Assistance Program with counselling, coaching, legal + financial supports
- Life, disability, and accident insurance coverage
- YMCA Federation Pension Plan
- Mileage reimbursement
- Team events + staff recognition
- Learning & development opportunities
- Explore different YMCA roles and career paths
- Flexible hours + hybrid work options (role dependent)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
