Revenue Recognition Manager

Zendesk•Austin, TX

20h•Hybrid

About The Position

We are seeking an exceptionally skilled and expert accounting professional with heavy knowledge and experience in ASC 606 revenue recognition. This role involves defining our accounting position in relation to the company’s evolving business landscape, including in-depth research into accounting literature for new product releases and innovative pricing models, with practical application at the individual customer contract level. The Revenue Recognition Manager will serve as a go-to resource for revenue recognition guidance, advising Revenue Operations and Legal on proposed customer contracts and amendments. This role also involves gathering, analyzing, and interpreting data to evaluate the effectiveness of accounting and business practices, generating actionable metrics for management decisions, and collaborating with key business partners to enhance or improve existing operational processes and systems, as well as instituting scalable new ones around the company’s revenue policy. Additionally, the manager will champion clean revenue and contract data, investigate, troubleshoot, and resolve system revenue discrepancies, and lead in identifying and devising solutions for persistent process and system issues. The role also includes owning key monthly and quarterly deliverables, ad-hoc projects, and assisting with internal and external audit requests.

Requirements

Heavy knowledge of ASC 606 Revenue Recognition Standard with experience in the SaaS industry
Degree in Accounting or Finance, or equivalent professional experience
Proficiency in accounting software and other related systems (Zuora Billing, Z-Revenue, NetSuite, Salesforce) required
Strong analytical and problem-solving skills
Solid cross-functional collaboration abilities
Detail-oriented and great with time management
Proven ability to drive projects to completion
Ability to operate within US work hours

Nice To Haves

CPA or equivalent certification preferred

Responsibilities

Define accounting position in relation to the company’s constantly evolving business landscape.
Conduct in-depth research into accounting literature for new product releases and innovative pricing models.
Apply accounting principles at the individual customer contract level.
Serve as a go-to resource for revenue recognition guidance.
Advise Revenue Operations and Legal on proposed customer contracts and amendments.
Gather, analyze, and interpret data to evaluate the effectiveness of accounting and business practices.
Generate actionable metrics to aid management in making critical strategic decisions.
Team up with key business partners to enhance or improve existing operational processes and systems.
Institute scalable new systems around the company’s revenue policy.
Champion clean revenue and contract data.
Investigate, troubleshoot, and resolve system revenue discrepancies.
Identify and devise solutions for persistent process and system issues.
Own key monthly and quarterly deliverables and ad-hoc projects.
Assist with internal and external audit requests.