Technician Recognition Manager
About The Position
The Technician Recognition Manager is a dynamic, strategic leader responsible for designing and executing impactful recognition programs that reach nearly 50,000 U.S. technicians — while simultaneously motivating dealers to achieve shared corporate objectives. This role is central to improving technician retention and certifications across the Ford and Lincoln networks. As the orchestrator of high-level coordination and strategic planning, this leader builds strong partnerships with dealers, technicians, vendors, and internal stakeholders to drive meaningful, measurable outcomes. The ideal candidate is both an operational expert and a forward-thinking innovator — someone who thrives on solving complex challenges, championing continuous improvement, and delivering real impact across a nationwide dealer network. This leader works collaboratively with cross-functional teams to break down barriers to entry — such as tool access and certification pathways — with an unwavering commitment to technician success and retention.
Requirements
- Strategic leadership experience.
- Experience in designing and executing recognition programs.
- Ability to motivate dealers.
- Skills in high-level coordination and strategic planning.
- Strong partnership-building abilities.
- Operational expertise.
- Forward-thinking innovation.
- Problem-solving skills for complex challenges.
- Commitment to continuous improvement.
- Ability to deliver impact across a nationwide network.
- Collaboration with cross-functional teams.
- Focus on technician success and retention.
Responsibilities
- Designing and executing impactful recognition programs for U.S. technicians.
- Motivating dealers to achieve shared corporate objectives.
- Improving technician retention and certifications.
- Coordinating and strategically planning programs.
- Building strong partnerships with dealers, technicians, vendors, and internal stakeholders.
- Driving meaningful, measurable outcomes.
- Solving complex challenges.
- Championing continuous improvement.
- Delivering real impact across a nationwide dealer network.
- Collaborating with cross-functional teams to break down barriers to entry (e.g., tool access, certification pathways).
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
