Sales Trainer

Avalara•Durham, NC

4d•Remote

About The Position

Avalara is seeking a seasoned Sr. Learning Program Designer to support its New Business Sales teams. The role oversees the design, development, and implementation of comprehensive learning programs aligned with organizational objectives. It establishes the structure and strategy for large-scale programs and provides a cohesive framework for instructional designers developing individual courses. Using an outcome-based approach, the role aligns program components with measurable learning outcomes and business goals. The position also identifies ways to apply AI to program development, learner progression, and other workflows to improve efficiency and precision.

Requirements

Bachelor’s degree in Curriculum Development, Instructional Design, Education, Business, or a related field.
At least 3 years of experience in curriculum program development, education, instructional design, or learning and development.
Proven experience designing and managing large-scale learning programs.
Strong familiarity with outcome-based instructional design approaches, such as backwards design.
Expertise in instructional design frameworks such as ADDIE and SAM, and learning taxonomies such as Bloom’s Taxonomy.
Strong project management skills and ability to oversee multiple program components.
Proficiency with eLearning technologies, LMS platforms, and collaborative tools.
Excellent communication, collaboration, and stakeholder management skills.
Experience using AI and AI-related technologies, with willingness to apply AI to business challenges and stay current on trends and best practices.

Nice To Haves

Master’s degree or certifications in instructional design, learning and development, or project management.
Experience in a corporate or enterprise learning environment.
Familiarity with backwards design, design thinking, and/or Action Mapping.
Knowledge of emerging trends in learning technology, microlearning, or adaptive learning.
Background developing training for prospecting or outbound sales.

Responsibilities

Develop and manage the structure of large-scale training programs, including NEO, aligning them with organizational strategies and desired outcomes.
Define program-level objectives and outcomes aligned with business needs.
Partner with instructional designers to provide program frameworks and guidance for course development.
Ensure courses align with program learning outcomes and goals, and collaborate on sequencing courses and content into learner-friendly pathways.
Own and coordinate program development timelines, deliverables, and team resources.
Maintain consistency, quality, and alignment across program components, and support instructional designers in following program standards.
Apply backwards design principles to align program structures with measurable outcomes.
Develop evaluation strategies to assess program effectiveness and impact, using data and feedback to drive improvements.
Ensure programs produce measurable results that support learner success and organizational goals.
Collaborate with business leaders, subject matter experts, and other stakeholders to meet strategic and operational needs.
Communicate program vision, objectives, and progress to stakeholders and leadership.
Monitor industry trends and best practices, and review and refine program structures for relevance and effectiveness.
Identify and use AI, including Glean, ChatGPT, bots, or agents, to improve program development, automate learner movement through programs, and increase efficiency and precision.