Sales Trainer

Travel + Leisure Co. • Branson, MO

8d

About The Position

Travel + Leisure Co. is seeking a Sales Trainer to oversee sales training and development for Club Wyndham and WorldMark by Wyndham Vacation Clubs. The role partners with site and regional leadership, recruiting, HR, and other trainers to identify opportunities across training, sales lines, and sales processes, and to implement improvements. It also supports the Specialist Presenter team with training and compliance.

The Sales Trainer delivers classroom-based new-hire training and follow-up programs, supports underperforming sales representatives through monthly JumpStart coaching, and ensures continued education and topical training are conducted regularly. The trainer follows new hires onto the sales floor, provides turnover (T.O.) support, promotes sales performance targets, and helps site teams adopt company-approved collateral and new technologies. Some travel is required, and the work schedule must be flexible.

Requirements

• At least one year of successful Club Wyndham and/or WorldMark sales experience; front-line and in-house experience are a plus.
• Strong working knowledge of Club Wyndham and WorldMark by Wyndham.
• Proven track record and ability to T.O. tables.
• Strong interpersonal, written, and verbal communication skills.
• Ability to interface professionally with employees at all levels.
• Work schedule flexibility.
• Must obtain a real estate or timeshare license in the state of residence, if applicable.

Nice To Haves

• At least one year of sales management experience is preferred.
• Specialist Presenter experience is preferred.
• Proficiency in Microsoft Office is a plus.
• Front-line and in-house sales experience are a plus.

Responsibilities

• Partner with the Site VP, Regional Director of Training, Regional Director of Recruiting, site recruiters, HR, and other site trainers.
• Identify opportunities in the training department, in-house and front-line sales lines, and sales processes, and follow through to implement positive change.
• Support the Specialist Presenter team with training and compliance.
• Deliver the new-hire training curriculum in a classroom setting using an iPad.
• Facilitate consistent classroom-based 12-week follow-up training for new hires.
• Conduct Reunite for Results within 45 days of a class graduating.
• Ensure the Sales Compliance online course is completed in new-hire classes.
• Ensure credit card training is completed during new-hire classes.
• Select five underperforming sales representatives from the bottom third quartile of the sales line for JumpStart at the beginning of each month, in tandem with the Regional Director of Training for approval.
• Work with underperforming representatives each month to improve VPG and closing percentage.
• Report month-end JumpStart actions to the Regional Director of Training.
• Ensure follow-up coaching, continued education, and topical trainings are facilitated regularly.
• Follow classes onto the sales floor and provide T.O. support behind all new hires with 90 days or less of tenure; 50% of T.O. is to be for representatives with 90 days or less.
• Work toward new hires reaching 100% of budgeted VPG at 90 days.
• Ensure sites are up to date on recently company-approved collateral.
• Become a subject matter expert on new technology rollouts and train site leaders and representatives to support understanding, adoption, and use.
• Obtain a real estate or timeshare license in the state of residence, if applicable.
• Travel as required.

Benefits

• Medical, dental, and vision coverage.
• Flexible spending accounts.
• Life and accident coverage.
• Disability coverage.
• Depending on position, paid time off, parental leave, and holidays.
• Paid Wish Day to volunteer at an approved organization.
• 401(k) with employer match, subject to eligibility requirements.
• Legal and identity theft plan.
• Voluntary income protection benefits.
• Wellness program, subject to provider availability.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed