Sales Technology Manager

OneTrust • Atlanta, GA

3d • $112,500 - $150,000 • Hybrid

About The Position

OneTrust is seeking a collaborative, systems-oriented professional to join its GTM Operations team and create a best-in-class seller experience through thoughtful technology and process design. The role owns the design, implementation, and continuous improvement of sales technology and revenue processes, partnering with Sales, Sales Leadership, GTM Operations, IT, and other stakeholders to translate business needs into scalable solutions. The position oversees core sales technology capabilities, including Gong for forecasting, cadence management, and call recording, and combines strategic operating-model work with hands-on technology administration, implementation project management, and day-to-day operational problem-solving.

The primary KPI is ensuring the right technology and process design delivers a best-in-class seller experience, measured through technology adoption, process efficiency, data quality, seller satisfaction, and the reliability of revenue workflows and insights. OneTrust encourages an office-first culture, with most roles working in the office three days per week; role-specific requirements or flexibility may vary.

For candidates based in California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington, the annual base salary range is $112,500–$150,000. Individual pay depends on factors such as location, job-related skills, work experience, and relevant education or training. The role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Benefits vary by country and include comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, and company-paid privacy certification exam fees.

Requirements

• At least 5 years of experience in Revenue Operations, Sales Operations, Sales Technology, or a related operations role.
• Hands-on experience administering, implementing, or optimizing Gong or a comparable sales engagement, conversation intelligence, forecasting, or revenue technology platform.
• Strong understanding of sales processes, including pipeline management, forecasting, activity and cadence management, call recording, coaching, and seller productivity.
• Experience translating business requirements into practical technology and process solutions.
• Strong understanding of Salesforce and how sales technology integrates with CRM and the broader go-to-market technology ecosystem.
• Experience managing technology roadmaps, implementation projects, system enhancements, and cross-functional process changes.
• Ability to assess downstream impacts, identify root causes, and design scalable, governed solutions that sellers can easily adopt.
• Strong analytical and problem-solving skills, including using data and stakeholder feedback to prioritize improvements and measure outcomes.
• Excellent written and verbal communication skills, including documenting processes, clearly explaining technical concepts, and influencing stakeholders at multiple levels.
• Collaborative, service-oriented mindset focused on seller experience and operational excellence.
• Self-starter with strong attention to detail and the ability to manage multiple priorities in a fast-paced, deadline-focused environment.
• Bachelor’s degree or equivalent relevant work experience.

Responsibilities

• Own day-to-day administration, optimization, governance, and roadmap for sales technology, including Gong and related systems supporting forecasting, cadence management, call recording, coaching, and seller productivity.
• Assess seller, manager, and revenue-leader workflows; identify friction and gaps; and design scalable processes that improve productivity, consistency, data quality, and execution.
• Configure and continuously improve Gong capabilities, including forecasting workflows, cadence management, call recording, conversation intelligence, reporting, permissions, and user adoption; align Gong with sales methodology, management routines, and business requirements.
• Collaborate with Sales Strategy teams to improve seller workflows, reduce administrative burden, improve system usability, and identify opportunities to simplify revenue processes.
• Design solutions connecting sales technologies with Salesforce and the broader go-to-market ecosystem while minimizing downstream impacts, duplicate work, and data-quality issues.
• Evaluate requests for new capabilities, assess business value and level of effort, prioritize investments, and maintain a roadmap aligned with revenue priorities.
• Lead or support technology implementations, enhancements, integrations, and process changes from discovery through launch; define requirements, document decisions, coordinate testing, develop enablement, and measure adoption and outcomes.
• Partner with stakeholders to ensure sales technology produces reliable, actionable data for seller productivity, pipeline management, forecasting, coaching, and leadership decisions.
• Establish standards for configuration, documentation, access, data quality, release management, and support; monitor performance and feedback, troubleshoot issues, and continuously improve operations.
• Build effective working relationships across Sales, Sales Leadership, Finance, Marketing, IT, Data and Analytics, and other GTM Operations teams.

Benefits

• Comprehensive healthcare coverage
• Flexible PTO
• Equity RSUs
• Annual performance bonus opportunities
• Retirement account support
• 14+ weeks of paid parental leave
• Career development opportunities
• Company-paid privacy certification exam fees
• Possible discretionary bonuses, equity, and/or commissions, depending on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Manager