Technology Sales Solution Manager

JLL•Chicago, CO
•Remote

About The Position

The Technology Sales Solution Manager leads opportunities to expand Software & Technology Solutions and core business technology and data products within established JLL Work Dynamics and Property Management accounts. The role owns the deal process from opportunity assignment through proposal development, client presentation, commercial strategy, contract negotiation, approval, and signature, partnering closely with Technology Advisors and cross-functional teams. It may involve managing multiple opportunities across multiple accounts at the same time. The position focuses on deal throughput, process quality, and internal and client satisfaction. The manager coordinates product, solutioning, content design, sales engineering, delivery, finance, account leadership, and Legal; ensures accurate pricing and documentation; maintains CRM and product attribution; and transfers complete scope, assumptions, costs, and commitments to delivery. The role also helps account and delivery teams understand product purchasing, pricing, and implementation. When scope expands into integrated multi-service-line work, the opportunity is handed to Solutions Development as directed by the Technology Advisor. The role is part of JLL Technology Advisory and supports established Work Dynamics and Property Management accounts globally, including corporate occupier and investor, owner, and asset-manager-led environments. It reports to the Tech Sales Advisor Executive and works in partnership with Technology Advisors, Enterprise Sellers, Service Delivery Managers, and account leadership. Travel could be as much as 33%. The position is a development path toward enterprise sales, technology sales, technology advisory, solutions development, or account leadership. Candidates must be authorized to work in the United States without sponsorship; visa sponsorship is not provided.

Requirements

  • Bachelor’s degree in Business Administration, Information Technology, Real Estate, Finance, or a related field.
  • At least 7 years of experience in sales, solutioning, deal desk, sales operations, proposal or bid management, commercial account management, consulting, or a comparable commercially facing role.
  • Direct sales experience developing, pitching, negotiating, and closing client deals; deal desk, sales operations, proposal or bid management, or consulting experience does not substitute for direct selling experience.
  • Ability to lead a deal team across multiple internal functions to a deadline through influence and shared goals.
  • Practical fluency with AI tools such as Claude or ChatGPT applied to commercial work, including drafting proposals and sales materials, conducting market research, and supporting business development.
  • Strong commercial literacy, including the ability to build and defend pricing, cost assumptions, and a business case.
  • Exposure to corporate real estate, facilities management, property management, or property technology environments.
  • Evidence of personal accountability and follow-through in a complex, matrixed organization.
  • Clear written and verbal communication, particularly for proposals and business cases.
  • Ability to demonstrate executive presence, collaboration, organizational discipline, resilience, sound judgment, integrity, and transparency.
  • Authorization to work in the United States without sponsorship.

Nice To Haves

  • Experience with CRE technology platforms such as IWMS, property management and building operations platforms, workplace platforms, data and analytics, smart buildings, or IoT, or with comparable enterprise software and services.
  • Familiarity with JLL Work Dynamics and Property Management technology ecosystems and service delivery models.
  • Experience across corporate occupier accounts and investor-, owner-, or asset-manager-led property management accounts.
  • Salesforce CRM proficiency and comfort with forecast and pipeline data reporting and analytics.
  • Ambition to develop into an enterprise sales, technology sales, advisory, or solutions development career track.

Responsibilities

  • Lead assigned opportunities from beginning to end, leading the pursuit team, developing proposals and sales content, driving pricing and commercial strategy, and moving opportunities through approval to contract.
  • Manage multiple opportunities across multiple accounts concurrently.
  • Develop and deliver client pitches in partnership with the Technology Advisor, presenting to audiences ranging from working groups to executive stakeholders.
  • Lead contract negotiations with Legal from first draft through signature, managing redlines, positions, and open issues.
  • Coordinate internal teams including product, solutioning, content design, sales engineering, delivery, finance, and account leadership to align pricing, plans, and commitments accurately and on time.
  • Provide continuity for clients throughout the deal process as a consistent JLL team.
  • Focus on the assigned Software & Technology Solutions product area and hand integrated, multi-service-line opportunities to Solutions Development at the Technology Advisor’s direction.
  • Coordinate with Solutions Development when invited into an account pursuit and agree early on roles and leadership responsibilities.
  • Maintain deal hygiene, including seller-of-record designation, accurate CRM records, correct product attribution, and complete documentation.
  • Ensure delivery teams receive the sold scope, assumptions, cost basis, and client commitments through a documented handoff to the Service Delivery Manager and account team.
  • Coach account and delivery teams on how the product is purchased, priced, and implemented.
  • Partner with Technology Advisors, Solutions Development, account directors, and division leadership.
  • Meet performance expectations for deal throughput, process quality, client satisfaction, and internal partnership health.

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive medical, dental, and vision care
  • Paid parental leave at 100% of salary
  • Paid time off and company holidays
  • Early access to earned wages through Daily Pay
  • Supportive culture and comprehensive benefits package focused on mental, physical, and emotional health
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