Part-Time Sales Teammate (River Valley Mall)

The Buckle, Inc.•Lancaster, OH

6d•Onsite

About The Position

The Sales Teammate’s primary responsibility is to fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by Store Management, including cashiering, merchandise display and pulls, register procedures, and routine cleaning. No prior experience or training is required. This job has no supervisory responsibilities. Sales and guest-service work includes greeting Guests, answering questions, recommending and locating merchandise, helping with fittings, suggesting additional items, sharing product knowledge, and meeting sales and guest-loyalty goals. Teammates also support recruiting, maintain a professional and respectful floor culture, keep merchandise current and displayed effectively, and help maintain a clean, organized, shoppable store. Operational duties include register opening and closing, payment and exchange procedures, loss-prevention practices, freight and merchandising tasks, markdowns and transfers, and communicating concerns to management. The role is performed in a retail store, where the noise level is usually moderate. The position requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.

Requirements

No prior experience or training required.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to stand, walk, use hands to handle objects, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear regularly; sitting is occasional.
Physical ability to lift and maneuver 30 pounds throughout the store and backroom.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Greet Guests, provide friendly and legendary service, answer questions, and help Guests find, select, try on, or fit merchandise.
Recommend additional merchandise and create a wardrobing experience based on Guest needs and preferences.
Demonstrate product knowledge and share knowledge of products, sales, promotions, payment and exchange policies, and security practices with the team.
Meet sales-per-hour, average-sales, net-sales, business-builder, and guest-loyalty goals set by Store Management.
Provide service throughout the store, including the sales floor, fitting rooms, front area, and register area.
Check out and bag purchases, prepare merchandise for alterations, handle returns and exchanges, place special orders, and contact other stores to locate merchandise.
Build Guest relationships and client-based business, and use the Sales Presentation Guide daily to accomplish goals.
Recognize recruiting opportunities and create relationships through Guest Loyalty and Guest Preferred.
Maintain a professional and respectful attitude and contribute to a positive floor culture.
Present merchandise to maximize sales and merchandise turnover; stay current on product range and ensure the sales floor is sized and new freight is displayed appropriately.
Work with Teammates and Guests to identify product improvements, ideas, and feedback.
Open and close cash registers; use magnetic card readers; count money; separate charge slips, coupons, and vouchers; balance cash drawers; and make deposits.
Recognize security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and apply payment, exchange, and Loss Prevention procedures.
Handle freight, re-merchandise, prepare displays, complete price markdowns and transfers, and keep the store clean, organized, and shoppable.
Provide merchandise-handling feedback to the Store Manager and Leadership Team, and report policy violations or Teammate or Guest concerns to appropriate leaders or Human Resources in a timely, confidential manner.
Follow Buckle’s Code of Ethics, policies, procedures, and handbooks; contribute to positive team spirit and complete special projects and other assigned duties.