Sales Support Specialist

Versuni

15h

About The Position

The Sales Planning Analyst is the central analytical and planning resource for the North America Sales organization, reporting directly to the Director of Sales, North America. The role provides the Director and Key Account Managers (KAMs) with forecasting discipline, commercial analysis, and day-to-day sales support for a complex portfolio of major retailers in the United States and Canada. It goes beyond reporting and administration by turning customer and internal data into insights, recommendations, and actions that improve sales execution and decision-making.

The position supports customer and item-level forecasting, analyzes customer and product performance, and provides early visibility into revenue, inventory, and customer-service risks and opportunities. It also helps execute new-product launches, product transitions, assortment changes, and customer commitments, while maintaining and improving sales reporting and dashboards across North America. The role partners cross-functionally with Finance, Marketing, Supply Chain, and Operations and supports the broader KAM organization.

Requirements

• Strong analytical and Excel capabilities.
• Experience with POS, forecasting, and inventory data.
• Excellent communication and PowerPoint skills.
• Strong commercial instincts.
• High ownership and urgency.
• Confidence in identifying issues, recommending solutions, and driving follow-through beyond simply reporting data.

Nice To Haves

• Power BI or data visualization capability.

Responsibilities

• Partner with the Director of Sales and KAMs on customer- and item-level forecasts.
• Maintain and analyze CIT/customer forecasts, identifying risks, gaps, and upside opportunities.
• Compare forecasts with actual performance and recommend adjustments based on POS, inventory, distribution, and customer activity.
• Provide early visibility into potential revenue, inventory, and customer-service issues.
• Analyze POS/sell-out, sell-in, inventory, weeks of supply, distribution, and product performance.
• Explain the drivers of customer performance and translate data into clear recommendations for the Director of Sales and KAMs.
• Support customer business reviews, line reviews, presentations, and selling stories.
• Track new listings, item setup, initial forecasts and orders, distribution, launch timing, and inventory readiness.
• Monitor new-product performance against forecast after launch.
• Support product transitions, assortment changes, and phase-in/phase-out activity.
• Coordinate with Sales, Marketing, Supply Chain, and Operations to ensure customer commitments are executed.
• Prepare weekly Sales Huddle reporting and provide visibility into risks and opportunities.
• Support KAMs with retailer requests, performance analysis, and customer follow-up.
• Maintain consistent sales reporting and dashboards across North America.
• Improve and automate reporting wherever possible.
• Serve as a connection point between Sales, Supply Chain, Operations, Marketing, and Finance.

Benefits

• Competitive base salary benchmarked against global industry and market leaders.
• High-growth environment with learning and career development opportunities beyond the first role.
• Inclusive working culture that embraces its international community and diversity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed