Sales Support Specialist

PharmaSourceDirect • Englewood, CO

10d • Onsite

About The Position

PharmaSource Direct is seeking a self-driven Sales Support Specialist to manage customer satisfaction and support its API wholesale sales team. The role involves administrative coordination, CRM management, and collaboration across departments in a fast-paced environment. The position is full-time and on-site in Englewood, Colorado, with working hours of 8:30 AM to 5:00 PM. It reports to the Sales Manager and is classified as non-exempt. Compensation is $24–$26 per hour.

Requirements

• At least 3 years of experience in customer service, sales support, or administrative roles.
• Understanding of pharmaceutical compounding, GMP, FDA regulations, and GDP.
• Proficiency in Microsoft Office Suite, including advanced Excel skills.
• Strong problem-solving, organizational, and multitasking capabilities.
• Ability to work independently on-site in Englewood, Colorado.

Nice To Haves

• Bachelor’s degree in Business, Marketing, or a related field.
• Experience with QuickBooks and Salesforce.

Responsibilities

• Respond promptly to customer inquiries by phone and email.
• Provide administrative support to the Sales Manager, including calendar and appointment management.
• Coordinate order processing, shipments, and deliverables with internal teams.
• Maintain accurate records in Salesforce CRM, including regulatory data and pricing.
• Assist with preparing sales proposals, contracts, and presentations.
• Stay current on API industry trends, GMP standards, and product offerings.

Benefits

• Comprehensive health, dental, and vision insurance plans with company-subsidized premiums.
• 100% company-paid Short-Term Disability, Long-Term Disability, and life insurance.
• 401(k) plan with a 4% company match.
• Generous paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed