About The Position

Medtronic’s Sales Support Representative I, Pain Interventions is an entry-level, field-based role supporting the Pain Interventional business and developing clinical and technical expertise in its therapies. The representative helps manage and maintain territory business by supporting clinical and tactical territory events and projects. Working with clinical and sales partners, the representative coordinates coverage and products for operating room events and other territory needs. The territory extends from Fairfax, Virginia, to Annapolis, Maryland, and the position expects 65% travel within the territory. The role supports implantable therapies and works with physicians, institutions, payors, medical staff, and strategic implanting centers. The representative helps develop accounts, grow existing business, identify new opportunities, implement approved marketing strategies, and meet or exceed revenue goals. The role also includes maintaining customer and sales records, preparing reports, attending sales events and training, responding to customer needs, and following applicable quality procedures and policies. The position requires a valid driver's license and active vehicle insurance. Driving within the assigned territory is expected approximately 50% of the time and overnight travel may be required. The role includes regularly standing, sitting, walking, talking, hearing, reaching, and using hands to handle objects, tools, or controls; normal vision is required. Medtronic states that the listed physical requirements are representative and that reasonable accommodations may be made.

Requirements

  • High school diploma or equivalent and 4 or more years of relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences; or an associate degree and 2 or more years of such experience; or a bachelor’s degree.
  • Valid driver's license and active vehicle insurance policy.
  • Must be able to drive approximately 50% of the time within the assigned territory; overnight travel may be required.
  • For a bachelor's degree earned outside the United States, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).
  • Ability to meet the physical demands described, including standing, sitting, walking, talking, hearing, reaching, handling objects or controls, and having normal vision; reasonable accommodations may be made.

Nice To Haves

  • Experience calling on physicians in Neurology, Physiatry, Oncology, Internal Medicine, Primary Care, or related referral accounts.
  • At least 1 year of referral and therapy development experience.
  • Solid knowledge of the reimbursement climate.
  • Experience with surgeons.
  • Familiarity with the operating room.
  • Business planning and consulting skills and territory financial analysis experience; knowledge of managed care is preferred.
  • Experience or knowledge of physiology and clinical therapies.
  • Experience with or knowledge of implantable devices.
  • Conceptual and consultative sales skills.
  • Ability to follow work and quality procedures to ensure quality-system compliance and high-quality work.
  • Demonstrated leadership abilities and experience selling value-added programs.
  • Comfort working independently with a high degree of accountability.

Responsibilities

  • Support implantable devices for specific therapies for physicians, institutions, payors, and other appropriate medical staff.
  • Partner with strategic implanting centers to develop accounts and implanter practices by providing product and therapy technical support and service.
  • Consult on strategic management and sales-trend analysis, and use appropriate Neuro business partners to present marketing and business plans for territory development and growth.
  • Understand quality policies and systems applicable to the role, and follow work and quality procedures to ensure compliance and high-quality work.
  • Partner with sales colleagues to grow existing Pain and Interventional business and identify and develop new opportunities.
  • Work with sales and clinical colleagues and corporate resources to generate revenue and meet or exceed quota.
  • Implement approved marketing strategies.
  • Respond to customer complaints in accordance with Medtronic policy and promptly advise the District Sales Manager and Medtronic about situations beyond the role's authority.
  • Monitor competitors’ product and merchandising practices and keep the District Sales Manager informed.
  • Maintain current customer record books and other records according to District Sales Manager instructions.
  • Prepare and submit call reports as required by the District Sales Manager.
  • Attend and participate in sales meetings, training programs, conventions, and trade shows as directed.
  • Cooperate with personnel in executing Company programs.
  • Create and implement an annual business plan and provide quarterly updates.
  • Provide service to customers according to their individual needs.
  • Respond promptly to reporting requirements and requests.
  • Manage business within assigned budgets and with Medtronic profitability in mind.

Benefits

  • Competitive salary and flexible benefits package.
  • Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Healthcare Flexible Spending Account.
  • Life insurance.
  • Long-term disability leave.
  • Dependent daycare spending account.
  • Tuition assistance or reimbursement.
  • Simple Steps global well-being program.
  • Incentive plans.
  • 401(k) plan with employer contribution and match.
  • Short-term disability.
  • Paid time off.
  • Paid holidays.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program.
  • Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
  • Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.
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