Sales Representative - ReadyMix (Annapolis, MD)

Chaney Enterprises•Annapolis, MD
•$70,000 - $90,000•Onsite

About The Position

The Ready Mix Sales Representative identifies, develops, and manages customer relationships within an assigned territory to drive revenue growth and support long-term customer retention. The role manages the full sales cycle, including prospecting, quoting, order management, and post-sale service, with a focus on ready mix concrete, aggregate, block products, and related offerings. The representative is the primary point of contact between Chaney Enterprises and its customers, vendors, and community partners, representing the company’s commitment to quality and service. The role supports market position and operational performance through territory management, reporting, and proactive problem resolution. This is a full-time, exempt outside-sales position reporting to the Division Sales Manager. The schedule is set as needed to meet territory and customer-service demands and may include evenings, weekends, and community or industry events. The position has no supervisory responsibility. It is based in the Annapolis, Maryland area and requires frequent territory travel, estimated at 75% or more of scheduled work time, primarily by company-provided vehicle. Work includes regular outdoor exposure at construction sites, quarries, and customer locations; work in varying weather; periodic office work; and possible exposure to heavy equipment, dust, and uneven terrain. The noise level is moderate. Physical demands include frequent standing, walking, and driving; occasional equipment operation, lifting and carrying moderately weighted samples or materials, bending and stooping; and continuous visual acuity for driving, reading, product inspection, and equipment operation.

Requirements

  • Demonstrated knowledge of ready mix concrete, sand and gravel, block products, and light construction equipment.
  • Effective verbal and written communication skills and the ability to interact professionally with customers, vendors, colleagues, and trade partners.
  • Ability to obtain state certification for materials testing within one year of hire.
  • Valid driver's license.
  • Professional appearance and conduct consistent with the company handbook.
  • Ability to operate standard equipment controls, including buttons, levers, and related mechanisms, as needed for field testing.
  • Ability to travel independently throughout the assigned territory on a regular basis.
  • High school diploma or GED.

Nice To Haves

  • Prior outside-sales experience in construction materials, aggregates, or ready mix concrete.
  • Knowledge of or experience with the Major Bid Process and construction permitting systems.
  • Established relationships within the local construction or contracting community.
  • College degree in Business, Marketing, or a related field, or an equivalent combination of education and experience sufficient to demonstrate the required knowledge, skills, and abilities.

Responsibilities

  • Develop and execute territory itineraries to maintain customer contact, strengthen relationships with owners and decision-makers, and identify additional product and service needs.
  • Monitor leads and new construction activity through the Major Bid Process, including tracking construction management documents, developing referrals, re-engaging inactive accounts, monitoring permit issuance, and attending major bid openings as required.
  • Prepare accurate customer quotes in accordance with the pricing matrix and communicate product quality, availability, and service capabilities.
  • Place customer orders with the appropriate internal departments and monitor production scheduling, product quality, and delivery fulfillment.
  • Investigate and resolve customer complaints involving billing discrepancies, product quality, quantity shortfalls, and service failures, coordinating with Billing and Credit as needed.
  • Represent Chaney Enterprises at trade fairs, community events, industry seminars, bid openings, and customer entertainment engagements to promote the company and develop business opportunities.
  • Submit accurate daily sales activity reports, monthly mileage and expense reports, and customer profile forms in accordance with Credit Department classification requirements and internal deadlines.
  • Prepare periodic projected business outlooks for assigned territories, identifying trends, opportunities, and risks.
  • Conduct field quality control tests as needed to verify compliance with project specifications and customer requirements.
  • Collaborate with Operations Managers, Dispatchers, and Technical Services personnel on project status reporting, customer service responses, and operational issues.
  • Follow applicable safety regulations at job sites, customer facilities, and company locations, and model safe behavior.
  • Identify and propose process improvements to strengthen business performance, customer satisfaction, and operational efficiency.
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