Intermodal Specialist - Annapolis Junction, MD

CSX Transportation • Jessup, MD

12d • Onsite

About The Position

The Intermodal Specialist supports the operation of the intermodal terminal and serves as the primary backup to Terminal Operations Supervisors. The role helps ensure safe, efficient, and profitable terminal operations, with a focus on vehicle quality, inventory accuracy, damage prevention, and regulatory compliance. It oversees daily operational activities, coordinates communication with internal departments and external partners, handles vehicle damage investigations and reporting, monitors site security, and ensures adherence to CSX and TDSI safety standards. The specialist also assists with staffing, training, inspections, process improvements, and customer service initiatives to support damage-free vehicle handling and terminal performance.

CSX Intermodal Terminals, Inc. (CSXIT) serves as an independent contractor at the Annapolis Junction facility through services provided by Total Distribution Services Inc. (TDSI) to its customers. The role may involve variable work hours and schedules, including a non-standard work week, and work both outdoors and inside an office environment.

Requirements

• High school diploma or GED.
• At least 1 year of experience in transportation, logistics, or rail operations.
• Railroad industry knowledge.
• Working knowledge of the load/unload process.
• Proficiency in Microsoft Office.
• Effective written and verbal communication skills.
• Knowledge of Federal Railroad Administration (FRA) regulations.
• Knowledge of Association of American Railroads (AAR) guidelines.
• Ability to lift 50 pounds overhead and work at varied heights.
• Strong business acumen.
• May be required to complete a background check.
• Wear protective equipment such as welding shields, a hard hat, and hearing protection.
• Work with hazardous materials on an occasional basis.
• Work hours and schedules may vary in length and may include a non-standard work week.
• Work outdoors in all weather conditions and indoors in an office environment.

Nice To Haves

• Bachelor's degree or four-year degree.
• At least 2 years of supervisory experience in transportation, logistics, or rail operations.

Responsibilities

• Make decisions that maximize company profitability.
• Ensure employees and contractors adhere to CSX intermodal safety and environmental policies.
• Identify vehicle damage and generate reports according to TDSI/CSX damage protocols.
• Investigate damage occurring on and off rail.
• Enter damage repairs into EOM.
• Manage high-volume communications, including responding to 50 or more emails daily and following up on after-hours requests to resolve operational issues.
• Assign job responsibilities, such as door openers and bridge plate setters.
• Monitor and coordinate guard activities to maintain site security and prevent unauthorized property access.
• Oversee daily and weekly inventory accuracy.
• Review and validate daily outbound load lists from car haulers to ensure shipment accuracy.
• Coordinate with towing providers for vehicles requiring transport to ITR locations.
• Serve as liaison between the terminal and the Regional Claim Agent.
• Work with the Terminal Manager on short- and long-term maintenance, upgrade, and update plans in accordance with CSX rules and guidelines.
• Ensure daily, weekly, and monthly inspections are performed, reviewed, and addressed.
• Assist the Terminal Manager in determining staffing levels and establishing schedules for clerical and contract employees.
• Implement training for new employees and recurrent training for employees and contractors.
• Keep necessary CSX intermodal departments informed about terminal needs and special conditions, providing daily updates when necessary.
• Perform other activities and responsibilities as assigned by the manager.

Benefits

• Annual bonus opportunity.
• Competitive compensation.
• Comprehensive benefits package, including health plans, wellness programs, and customizable coverage options.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED