About The Position

The Terminal Operations Supervisor assists the Terminal Manager in running an intermodal terminal and covers the Terminal Manager’s functions when they are unavailable. The role supervises terminal crews to ensure vehicles are loaded and unloaded safely and to a high standard, supporting damage-free delivery. CSX Intermodal Terminals, Inc. serves the Annapolis Junction facility as an independent contractor through services provided by Total Distribution Services Inc. (TDSI). The supervisor oversees crew operations, safety practices, inspections, equipment and vehicle readiness, shift closeout, employee training, staffing and schedules. The position also coordinates with the Terminal Manager on maintenance planning and keeps office staff, management, and relevant CSX intermodal departments informed about terminal problems, needs, and special conditions. The role may involve work outdoors in all weather conditions and inside an office environment. Work hours may vary in length and schedule, potentially including a non-standard work week. Employees may work with hazardous materials occasionally and must wear protective equipment.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience in transportation, logistics, or rail operations.
  • Knowledge of the railroad industry.
  • Working knowledge of loading and unloading processes.
  • Proficiency in Microsoft Office.
  • Effective written and verbal communication skills.
  • Knowledge of Federal Railroad Administration (FRA) regulations.
  • Knowledge of Association of American Railroads (AAR) guidelines.
  • Ability to lift 50 pounds overhead and work at varied heights.
  • Strong business acumen.
  • May be required to complete a background check.
  • Wear protective equipment, such as welding shields, a hard hat, and hearing protection.
  • Work with hazardous materials occasionally.
  • Work hours may vary in length and schedule and may include a non-standard work week.
  • Work outdoors in all weather conditions and inside an office environment.

Nice To Haves

  • Bachelor’s degree or four-year degree.
  • At least 2 years of supervisory experience in transportation, logistics, or rail operations.

Responsibilities

  • Make decisions that maximize company profitability.
  • Ensure employees and contractors follow CSX intermodal safety and environmental policies.
  • Oversee crews, including conducting safety briefings, checking attendance, confirming safety checks and proper PPE use, and assigning job responsibilities.
  • Inform office staff and management of problems such as missing bay tags, incorrect orders, or major damage.
  • Perform maintenance checks on ramps and shuttle vehicles.
  • Ensure shuttle vehicles are stocked with proper tools and supplies.
  • Verify at the end of shifts that work has been completed properly, including removing track protection, storing equipment and tools, and cleaning out vehicles.
  • Work with the Terminal Manager to develop short- and long-term plans for maintenance, upgrades, and updates in accordance with CSX rules and guidelines.
  • Ensure daily, weekly, and monthly inspections are completed, reviewed, and addressed.
  • Assist the Terminal Manager in determining staffing levels and establishing schedules to maximize the use of clerical and contract employees.
  • Implement training for new employees and recurrent training for employees and contractors.
  • Ensure necessary CSX intermodal departments are informed of terminal needs and special conditions, providing daily updates if necessary.
  • Perform other activities and responsibilities as assigned by the manager.

Benefits

  • Annual bonus opportunity.
  • Comprehensive benefits package, including health plans, wellness programs, and customizable coverage options.
  • Competitive compensation.
  • Unlimited growth opportunities.
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