Assistant Store Manager - Annapolis Mall, Annapolis, MD
About The Position
The Assistant Store Manager assists the Store Manager in overseeing daily retail store operations to support maximum sales and profitability. The role includes executing merchandising plans, managing expenses and inventory, training and developing the store team, supporting human resources activities, and providing outstanding customer service. The Assistant Store Manager is responsible for the quality and performance of retail staff, policy compliance, operational standards, and helping the store meet its goals. The position may require work at multiple stores in the assigned district and travel by car, plane, or train. The standard work week does not exceed 40 hours, and the schedule is flexible, including days, nights, weekends, and holidays.
Requirements
- At least one year of retail management experience.
- Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
- Strong interpersonal skills, including poise, tact, diplomacy, and the ability to handle sensitive and confidential situations.
- Ability to think strategically and plan and organize effectively.
- Professionalism in all situations.
- Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
- Results-driven approach with critical and creative thinking, project management, time management, analytical, and organizational skills.
- Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
- Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
- Ability to execute directives with precision and consistency.
- Working knowledge of Microsoft Office products.
- Willingness to work in multiple stores within the assigned district.
- Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
- Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
- Reliable transportation and willingness to travel by car, plane, or train.
Responsibilities
- Support the Store Manager in daily store operations and achievement of sales and profitability goals.
- Oversee the quality and performance of retail store staff and ensure compliance with company policies and procedures.
- Model effective leadership and support store goals and training standards.
- Assist with recruiting, selecting, training, and developing store personnel.
- Assist the Store Manager with annual performance evaluations and provide feedback.
- Assist with expense management and develop strategies to help stores meet budget expectations.
- Monitor and identify potential loss or inventory inconsistencies and help the store achieve shrink goals at or below company plan.
- Monitor and control operational compliance, safety, and business standards.
- Support employee training in suggested selling and merchandising techniques.
- Uphold customer service standards and provide a friendly environment where customers receive outstanding service.
- Assist with accurate and regular merchandise inventory counts.
- Perform other duties as assigned.
Benefits
- Bonus opportunity if guidelines or criteria are met.
- Company 401(k) plan for all roles.
- Medical, dental, and vision coverage for full-time roles.
- Company-paid time off for full-time roles.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
