Annapolis, MD

Medtronic•Annapolis, MD

5d•$45,000 - $45,000•Onsite

About The Position

Medtronic’s Sales Support Representative I, Pain Interventions is an entry-level, field-based role supporting the Pain Interventional business and developing clinical and technical expertise in its therapies. The representative helps manage and maintain territory business by supporting clinical and tactical events and projects, coordinating coverage and products for operating-room events, and working with clinical and sales partners. The territory covers Fairfax, Virginia, to Annapolis, Maryland, with 65% travel expected within the territory. The role supports implantable devices and provides product and therapy technical support to physicians, institutions, payors, and other medical staff. Working with strategic implanting centers and sales and clinical colleagues, the representative helps develop accounts, grow existing business, identify new opportunities, implement approved marketing strategies, and meet or exceed sales goals. The position also involves maintaining records, preparing reports, supporting customers, complying with quality procedures, and managing territory business within assigned budgets. The position requires a valid driver’s license and active vehicle insurance. The employee must be able to drive approximately 50% of the time within the assigned territory and may need overnight travel. The stated salary range is $45,000–$45,000, and the position is eligible for a Sales Incentive Plan. Benefits are described for eligible regular employees.

Requirements

High school diploma or equivalent and 4+ years of relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences; or an associate degree and 2+ years of such experience; or a bachelor’s degree.
Valid driver’s license and active vehicle insurance policy.
Ability to drive approximately 50% of the time within the assigned territory; overnight travel may be required.
Ability to meet the role’s physical and communication requirements, including standing, sitting, walking, talking, hearing, reaching, handling objects or controls, and normal vision.
For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Roles below Principal level require unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Nice To Haves

Experience calling on physicians in Neurology, Physiatry, Oncology, Internal Medicine, Primary Care, or related referral accounts.
At least 1 year of referral and therapy development experience.
Solid knowledge of the reimbursement climate.
Experience with surgeons and familiarity with the operating room.
Strong business planning, consulting, and territory financial analysis skills; knowledge of managed care preferred.
Experience or knowledge of physiology and clinical therapies.
Experience with or knowledge of implantable devices.
Conceptual and consultative sales skills.
Ability to follow work and quality procedures to ensure quality system compliance and high-quality work.
Proven leadership abilities and experience selling value-added programs.
Comfort working independently with a high degree of accountability.

Responsibilities

Support implantable devices for specified therapies with physicians, institutions, payors, and other appropriate medical staff.
Partner with strategic implanting centers to develop accounts and implanter practices by providing product and therapy technical support and service.
Consult on strategic management and analysis of sales trends and use appropriate Neuro business partners to present marketing and business plans for territory development and growth.
Understand personally applicable quality policies and systems and follow work and quality procedures to ensure compliance and high-quality work.
Partner with sales colleagues to grow existing Pain and Interventional business and identify and develop new opportunities.
Work with sales and clinical colleagues and corporate resources to generate revenue and meet or exceed quota.
Implement approved marketing strategies.
Respond to customer complaints in accordance with Medtronic policy and promptly advise the District Sales Manager and Medtronic about situations beyond the representative’s authority.
Monitor competitors’ product and merchandising practices and keep the District Sales Manager informed.
Maintain current customer record books and other records as directed by the District Sales Manager.
Prepare and submit call reports as required by the District Sales Manager.
Attend and participate in sales meetings, training programs, conventions, and trade shows as directed.
Cooperate with other personnel in executing company programs.
Create and implement an annual business plan with quarterly updates.
Provide customer service according to individual customer needs.
Respond promptly to reporting requirements and requests.
Manage business within assigned budgets and with Medtronic profitability in mind.

Benefits

Health insurance
Dental insurance
Vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance or reimbursement
Global well-being program
Sales incentive plan
Incentive plans
401(k) plan with employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement, subject to IRS earnings minimums
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earnings minimums