Sales Support Coordinator

Cornerstone Building Brands • Scott City, MO

1d

About The Position

The Sales Support Coordinator works within Cornerstone Building Brands’ Fortify Building Solutions business, which serves the pre-engineered metal buildings, metal roof and wall systems, and steel building components industry. The role provides customer service and administrative support for branch sales and customer service operations. Duties include assisting customers, processing orders and transactions, coordinating deliveries, maintaining records, and supporting tax compliance. The position involves periods of standing and walking, lifting up to 25 pounds, and exposure to moving mechanical parts, fumes, airborne particles, a non-climate-controlled environment, and high noise levels.

Requirements

• High school diploma or GED required.
• Strong customer service skills.
• Ability to process financial and administrative transactions efficiently and accurately.
• Ability to operate office equipment such as calculators, fax machines, and copiers.
• Ability to lift up to 25 pounds.
• Ability to spend periods of time standing and walking.

Nice To Haves

• Knowledge of basic computer software, including Microsoft Office, is recommended.
• Ability to learn state tax laws as they apply to material transactions is preferred.
• A combination of education and experience may be qualifying.

Responsibilities

• Greet, assist, and direct customers to appropriate branch staff.
• Provide professional and courteous customer service.
• Verify, update, and process customer orders, including system status, payment method, and invoicing.
• Schedule customer deliveries and prepare shipping documents.
• Complete end-of-day cashiering duties, reports, deposits, petty cash handling, and daily balancing.
• Maintain accurate records and complete system entries and updates.
• Process vendor invoices and general administrative transactions.
• Coordinate work and communicate effectively with others to complete job duties.
• Review and process tax exemption certificates and ensure sales/use tax compliance.
• Monitor and verify processes for errors and complete processing accurately and on time.
• Balance funds daily and support customer satisfaction through customer-focused activities, deliverables, and services.
• Perform other duties and responsibilities as assigned.

Benefits

• Medical, dental, and vision benefits starting on day one for full-time team members.
• Paid time off (PTO).
• Paid holidays.
• Flexible spending account (FSA).
• Life insurance.
• Long-term disability (LTD).
• Short-term disability (STD).
• 401(k).
• Employee assistance program (EAP).
• Discount programs.
• Tuition reimbursement.
• Training and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED