Sales Support Coordinator

Cornerstone Building Brands•Waxahachie, TX
•Onsite

About The Position

The Sales Support Coordinator works within the Fortify Building Solutions business, supporting branch operations, customer service, and the sales team. This is a fully onsite position in a collaborative, team-oriented environment. The role involves assisting customers, processing transactions and cashiering duties, supporting sales and office tasks, and maintaining an organized showroom and checkout area. The schedule is Monday through Friday, 7:30 AM to 5:00 PM, with no travel required.

Requirements

  • Strong communication and interpersonal skills.
  • Comfort working with computers, email systems, and Microsoft Office applications.
  • Strong attention to detail and organizational skills.
  • Basic mathematical and problem-solving abilities.
  • Ability to multitask and work efficiently in a moderately fast-paced environment.
  • Positive attitude and willingness to learn and grow within the company.
  • Dependability and interest in a long-term opportunity.
  • Ability to stand for extended periods, bend, stoop, and move throughout the branch as needed.
  • Ability to maintain a safe and alert working environment.
  • Must be at least 18 years of age to apply.

Nice To Haves

  • Previous customer service, cashiering, sales support, or administrative experience.
  • Experience with ERP or POS systems such as JD Edwards.

Responsibilities

  • Greet and assist customers entering and leaving the branch.
  • Process customer transactions accurately and efficiently in accordance with company policies and procedures.
  • Handle cashiering duties, including receipts, refunds, pick lists, and nightly deposits.
  • Support the sales team with administrative and coordination tasks.
  • Answer incoming phone calls, take messages, and assist with customer inquiries.
  • Provide excellent customer service and ensure a positive customer experience.
  • Maintain showroom organization, inventory, and checkout area cleanliness.
  • Use company systems and basic computer applications, including ERP/POS systems and Microsoft Office.
  • Assist with coding and general office support tasks.
  • Perform additional projects and responsibilities as assigned.

Benefits

  • Medical insurance beginning on day one for full-time team members.
  • Dental insurance beginning on day one for full-time team members.
  • Vision insurance beginning on day one for full-time team members.
  • Paid time off.
  • Paid holidays.
  • Flexible spending account.
  • Life insurance.
  • Long-term disability insurance.
  • Short-term disability insurance.
  • 401(k).
  • Employee assistance program.
  • Discount programs.
  • Tuition reimbursement.
  • Training and professional development.
  • Employee Resource Groups.
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