Sales Support Coordinator (NYC Hybrid)

HarperCollins Publishers • New York, NY

19d • Hybrid

About The Position

HarperCollins is seeking a Sales Support Coordinator to join its Sales team, supporting the independent and wholesale business. Under general supervision, this role works with the manager, sales colleagues, and retail marketing teams to coordinate efforts to position frontlist and backlist titles for maximum exposure and sales. The position reports to the VP, Sales Director, Independent Sales & Wholesale, and provides day-to-day support to the Director, Independent Channel and the Associate Director, Retail Marketing.

The role includes regular internal sales meetings and select account meetings and presentations throughout the year. It provides direct exposure to the independent and wholesale channels and a pathway into sales. The ideal candidate loves books, has some understanding of the publishing landscape, communicates clearly, and is highly organized.

The position is hybrid in New York City. The stated salary is $55,000. Cover letters are strongly preferred; applicants are asked to describe a book or bookseller experience that shaped their interest in independent bookstores.

Requirements

• College degree or equivalent work experience.
• 1–3 years of experience in publishing, bookselling, or a related sales support or administrative role.
• Ability to work in a hybrid working environment.
• Proficiency in Excel, PowerPoint, Word, and OneDrive.
• Strong customer service and problem-solving skills, with a passion for efficiency.
• Exceptional written and verbal communication skills.
• Strong organizational skills and ability to multitask and meet deadlines in a fast-paced, changing environment.
• Proactive follow-up and strong attention to detail.
• Ability to work independently and as part of a team.

Nice To Haves

• Experience with Canva.
• Some knowledge of the independent and/or wholesale/library sales channel.

Responsibilities

• Support the Adult and Children’s Divisions’ Independent & Wholesale sales teams by preparing sales call buy reports, comp title research, weekly sales reports, preview presentations, and hot title/stock reviews.
• Track coop and run ad hoc sales reports as needed.
• Organize and prepare account-specific presentations.
• Coordinate a seasonal update on trends, opportunities, and sales in the library channel.
• Provide administrative support to the Director, Independent Channel and the Associate Director, Retail Marketing.
• Monitor the high-priority general inbox, answer account queries from independent bookstore partners, and promptly direct accounts to appropriate internal contacts.
• Maintain and update the bookseller database.
• Attend Launch and Positioning meetings for the Adult and Children’s Divisions.
• Take clear, comprehensive notes and coordinate follow-ups for weekly staff meetings and seasonal conferences.
• Support the Events Manager with the seasonal events request process and contribute to seasonal conferences, events, and independent bookstore fall and spring regional shows.
• Coordinate seasonal galley mailings, distribute digital marketing assets, and streamline and track marketing requests.

Benefits

• Comprehensive and highly competitive benefits package, including physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits.
• Elective benefits employees may select to fit their needs and personal situations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree