Project Coordinator - Hybrid Nyc

TEKsystems•New York, NY
•$30 - $40•Hybrid

About The Position

The Project Coordinator supports the instructor population in planning and executing a nationwide event portfolio. Working closely with and reporting to the Head Coordinator, the role supports event operations, including logistics, instructor communications, and onsite coordination. The position also involves documenting instructor-specific scenarios, managing complex schedules and remote relationships, reviewing expenses, and handling customer-support inboxes and responses.

Requirements

  • Strong project management and coordination skills.
  • Operations experience.
  • Team management skills.
  • Strong people and communication skills.
  • Ability to manage complex schedules and follow up reliably.
  • Ability to manage people remotely.
  • Experience reviewing expenses.
  • Experience managing customer-support inboxes and developing email templates.
  • Familiarity with Slack, HubSpot, Google Suite, Ramp, Bill.com, Expensify, Zendesk, and When I Work.

Responsibilities

  • Support planning and execution of the nationwide event portfolio.
  • Coordinate event logistics, instructor communications, and onsite activities.
  • Document and maintain files on individual instructor scenarios.
  • Manage complex schedules for approximately 45 instructors and coordinate their schedules remotely.
  • Track instructor interactions using HubSpot and manage communications using Slack and Google Suite.
  • Review expenses and support expense processes using Ramp, Bill.com, and Expensify.
  • Manage customer-support vanity inboxes for Poker Power.
  • Develop email templates for customer-support responses and follow up on communications.
  • Use When I Work to schedule instructor shifts.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Critical illness coverage
  • Accident coverage
  • Hospital coverage
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions
  • Voluntary life insurance and AD&D coverage for employees and dependents
  • Short- and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time off/leave, including PTO, vacation, or sick leave
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