Sales Support Coordinator- Southeast/Tampa

Labcorp • Tampa, FL

7d • $19 - $28

About The Position

Labcorp is seeking a Sales Support Services Representative to provide service and support for large-revenue sales accounts that benefit from a customized service approach. The role provides daily support across account maintenance, pricing, billing, specimen research, and reporting for Inside/Field Account Representatives and Integrated Oncology, Integrated Genetics, Hospital, and Value Based Care teams.

Requirements

• Associate degree or two years of equivalent experience, such as inside sales, account management, or high-level customer service.
• Strong Microsoft Office, Excel, and PDF Editor experience.
• Excellent organizational skills and the ability to manage a wide range of tasks.
• Excellent verbal and written communication skills.

Nice To Haves

• Bachelor’s degree.
• Salesforce experience.

Responsibilities

• Research client concerns with internal departments and communicate resolutions to sales contacts.
• Monitor client inquiries daily.
• Process electronic medical records through internal systems.
• Submit pricing requests and proposals through the e-Sales system.
• Manage client billing adjustments.
• Manage the end-to-end process for new account setup, including client communications, internal department notifications, and integration.
• Support client requests such as custom panels and custom requisitions.
• Provide custom reports to the sales team for cross-match processing.
• Support special projects as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability insurance
• 401(k) plan
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree