Sales Support Coordinator- Southeast/Tampa

Labcorp • Tampa, FL

5d

About The Position

Labcorp is seeking a Sales Support Services Representative to provide customized service and support to large-revenue sales accounts. The position supports account maintenance, pricing, billing, specimen research, and reporting across Inside and Field Account Representatives, Integrated Oncology, Integrated Genetics, Hospital, and Value Based Care teams.

Requirements

• Associate degree or two years of equivalent experience, such as inside sales, account management, or high-level customer service.
• Strong experience with Microsoft Office, Excel, and PDF editors.
• Excellent organizational skills and the ability to manage a wide range of tasks.
• Excellent verbal and written communication skills.

Nice To Haves

• Bachelor’s degree.
• Salesforce experience.

Responsibilities

• Research client concerns with internal departments and communicate resolutions to sales contacts.
• Monitor client inquiries daily.
• Process electronic medical records through internal systems.
• Submit pricing requests and proposals through the e-Sales system.
• Manage client billing adjustments.
• Manage the end-to-end process for new account setup, including client communications, internal department notifications, and integration.
• Support client requests, such as custom panels and custom requisitions.
• Provide custom reports to the sales team for cross-match processing.
• Support special projects as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree