Sales Support Coordinator

Cornerstone Building Brands•Temple, TX
•Onsite

About The Position

The Sales Support Coordinator works within the Fortify Building Solutions business, which serves the pre-engineered metal buildings, metal roof and wall systems, and steel building components industry. This onsite role greets and directs customers, processes customer transactions accurately and efficiently according to established policies and procedures, and supports customer satisfaction by answering questions and providing relevant information. The position also involves maintaining showroom inventory and the checkout area, handling phone calls and messages, and preparing the nightly deposit. Additional projects and responsibilities may be assigned at the company’s discretion.

Requirements

  • Basic computer knowledge and familiarity with a POS system.
  • Strong communication and time-management skills.
  • Attention to detail and strong mathematical skills.
  • Sales skills.
  • Ability to work precisely in a fast-paced environment.
  • Attention and care to prevent errors.
  • Ability to stoop, bend, and stand for long periods.
  • Ability to maintain a constant state of alertness and work safely.
  • Must be at least 18 years of age to apply.

Responsibilities

  • Greet and direct customers, including greeting customers when they enter or leave the establishment.
  • Process customer transactions accurately and efficiently in accordance with established policies and procedures.
  • Issue receipts, refunds, and pick lists.
  • Deal pleasantly with customers to ensure satisfaction.
  • Field phone calls and take messages.
  • Resolve customer inquiries, guide customers, and provide relevant information.
  • Maintain showroom inventory and keep the checkout area tidy.
  • Prepare the nightly deposit.
  • Perform additional projects and responsibilities as assigned at the company’s discretion.

Benefits

  • Medical, dental, and vision benefits starting on day one for full-time team members.
  • Paid time off (PTO).
  • Paid holidays.
  • Flexible spending account (FSA).
  • Life insurance.
  • Long-term disability (LTD) and short-term disability (STD).
  • 401(k).
  • Employee assistance program (EAP).
  • Discount programs.
  • Tuition reimbursement.
  • Training and professional development.
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