Sales Support Coordinator (NYC Hybrid)

HarperCollins Publishers • New York, NY

20d • Hybrid

About The Position

HarperCollins is seeking a Sales Support Coordinator to join its Sales team supporting the independent and wholesale business. Under general supervision, the coordinator works with their manager, sales colleagues, and retail marketing teams to help position frontlist and backlist titles for maximum exposure and sales. The role reports to the VP, Sales Director, Independent Sales & Wholesale and provides day-to-day support to the Director, Independent Channel and the Associate Director, Retail Marketing.

The role offers direct exposure to independent and wholesale sales channels and a pathway into sales. It includes regular internal sales meetings and select account meetings and presentations throughout the year. The ideal candidate loves books, understands something of the publishing landscape, communicates clearly, and is highly organized.

The position is based in a hybrid working environment. The stated salary is $55,000; compensation offers may vary based on experience, industry knowledge, technical and communication skills, and other relevant factors. HarperCollins provides a comprehensive benefits package covering physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including elective benefits. A cover letter is strongly preferred, including an explanation of interest in the job and an account of a book or bookseller experience that shaped the applicant’s interest in independent bookstores.

Requirements

• College degree or equivalent work experience.
• Ability to work in a hybrid working environment.
• 1–3 years of experience in publishing, bookselling, or a related sales support or administrative role.
• Proficiency in Excel, PowerPoint, Word, and OneDrive.
• Strong customer service and problem-solving skills, with a passion for efficiency.
• Exceptional written and verbal communication skills.
• Strong organizational skills and the ability to multitask and meet deadlines in a fast-paced, changing environment.
• Proactive follow-up and strong attention to detail.
• Ability to work independently and as part of a team.

Nice To Haves

• Experience with Canva.
• Some knowledge of the independent and/or wholesale/library sales channel.
• A strong interest in books and independent bookstores; a cover letter is strongly preferred and should describe a book or bookseller experience that shaped that interest.

Responsibilities

• Support the Independent & Wholesale sales teams for the Adult and Children’s Divisions by preparing sales call buy reports, comp title research, weekly sales reports, preview presentations, and hot title/stock reviews; tracking coop; and running ad hoc sales reports.
• Organize and prepare account-specific presentations.
• Coordinate a seasonal update on trends, opportunities, and sales in the library channel.
• Provide administrative support to the Director, Independent Channel and the Associate Director, Retail Marketing.
• Monitor the high-priority general inbox, respond to independent bookstore partners’ account queries, and direct accounts promptly to appropriate internal contacts.
• Maintain and update the bookseller database.
• Attend Launch and Positioning meetings for the Adult and Children’s Divisions.
• Take clear, comprehensive notes and coordinate follow-ups for weekly staff meetings and seasonal conferences.
• Support the Events Manager with the seasonal events request process and contribute to seasonal conferences, events, and independent bookstore fall and spring regional shows.
• Coordinate seasonal galley mailings, distribute digital marketing assets, and streamline and track marketing requests.

Benefits

• Comprehensive benefits package covering physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits.
• Elective benefits employees may select to fit their needs and personal situations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level