Sales Support Coordinator

Cornerstone Building Brands•Oak Grove, LA

5d•Onsite

About The Position

The Sales Support Coordinator greets and directs customers and processes customer transactions accurately and efficiently in accordance with established policies and procedures. The role supports customer satisfaction by handling checkout transactions, answering inquiries and phone calls, and maintaining the showroom and checkout area. The position is based at 6914 Hwy 2, Oak Grove, Louisiana. The schedule is Monday through Friday, 7:30 a.m. to 5:30 p.m., on first shift.

Requirements

Basic computer knowledge and familiarity with a POS system.
Strong communication and time management skills.
Attention to detail and strong mathematical skills.
Sales skills.
Ability to work precisely in a fast-paced environment.
Attention and care to prevent errors.
Ability to stoop, bend, and stand for long periods.
Ability to maintain a constant state of alertness and work safely.
Must be at least 18 years of age to apply.

Responsibilities

Greet and direct customers, including greeting them when they enter or leave the establishment.
Process customer transactions accurately and efficiently in accordance with established policies and procedures.
Issue receipts, refunds, and pick lists.
Deal pleasantly with customers to ensure satisfaction.
Answer phone calls and take messages.
Resolve customer inquiries, guide customers, and provide relevant information.
Maintain showroom inventory and keep the checkout area tidy.
Prepare the nightly deposit.
Take on other projects and responsibilities as added at the company’s discretion.

Benefits

Medical, dental, and vision benefits starting on day one for full-time team members.
Paid time off (PTO).
Paid holidays.
Flexible spending account (FSA).
Life insurance.
Long-term disability (LTD).
Short-term disability (STD).
401(k).
Employee assistance program (EAP).
Discount programs.
Tuition reimbursement.
Training and professional development.