Sales Support Associate Manager

Henkel group•Culver City, CA
•$80,000 - $90,000

About The Position

The Sales Support Associate Manager supports Henkel’s Consumer Brands business unit, which includes Laundry & Home Care and Hair products. The role develops and maintains customer-specific order forms and sales materials, covering account activities such as new product introductions, promotions, sampling initiatives, and account priorities. It provides key account managers with accurate, timely customer materials and coordinates sales forecasts, sampling campaigns, and pricing approvals with internal teams. The position also monitors promotional sell-in against commitments and prepares requested sales reports using the Sales BI reporting platform.

Requirements

  • Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent experience.
  • Three years of experience in sales or marketing.
  • Excellent communication, organization, and project management skills.
  • Ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Proficiency in Excel and PowerPoint.
  • Ability to work independently and collaborate effectively with remote team members.

Responsibilities

  • Create and maintain customer-specific order forms that support approved activities, pricing, and account requirements.
  • Develop sales materials outlining bi-monthly account activities, including new product introductions, promotional programs, sampling initiatives, and key account priorities.
  • Distribute accurate and complete customer-specific order forms, promotional documents, brand updates, and related communications to key account managers according to established timelines.
  • Initiate and consolidate internal forecasts provided by sales directors for new product initiatives.
  • Coordinate with the New Product Development team on timelines for final quantities and share them with internal cross-functional teams for planning.
  • Work with the sales team to identify sampling requirements for new product launches, communicate forecast needs to Demand Planning, and coordinate shipment schedules with the internal shipping team.
  • Initiate pricing approval requests in accordance with CSDA guidelines and prepare supporting business considerations and information for leadership review.
  • Provide approved pricing documentation to the Sales Support Director for official system setup.
  • Review customer promotional orders against original commitments and work with account managers to develop action plans for outstanding orders.
  • Create ad-hoc sales reports using the Sales BI reporting platform.

Benefits

  • Medical, dental, vision, and wellbeing insurance plans starting on day one.
  • Paid sick, vacation, holiday, and volunteer time.
  • Flexible and hybrid work policies, depending on role.
  • Vacation buy/sell program.
  • 401(k) matching.
  • Employee share plan with voluntary investment and Henkel matching shares.
  • Annual performance bonus.
  • Service awards.
  • Student loan reimbursement.
  • 12-week gender-neutral parental leave, with up to 20 weeks for parents giving birth.
  • Fertility support.
  • Adoption and surrogacy reimbursement.
  • Discounted child and elderly care.
  • Scholarships.
  • National and international career growth opportunities.
  • Access to skills development courses.
  • Tuition reimbursement.
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