Sales Support Associate

Patterson-UTI•Odessa, TX

About The Position

The Sales Support Associate is a vital representative of Ulterra, supporting field and office teams with professionalism and integrity. The position helps maintain shop operations, assists with inventory logistics, and covers field sales areas as needed. It supports communication among sales, operations, and logistics while delivering customer service. The role typically works in a shop or field environment and emphasizes safety for the employee, coworkers, and third parties.

Requirements

  • Basic reading and writing skills, with advanced written and oral communication abilities.
  • Strong time management and multitasking capabilities.
  • Ability to follow verbal and written instructions accurately.
  • Familiarity with GPS and digital mapping applications.
  • Basic computer proficiency and willingness to learn intermediate-level digital tools.
  • Comfort with public speaking and customer engagement.
  • Maintain a professional appearance and follow grooming standards, including facial hair guidelines.
  • Ability to work independently and collaboratively in a team environment.
  • Ability to prioritize workload and manage tasks within a specified geographic area.
  • Comfort navigating programs similar to social media applications.
  • Reliable, steady thinker with strong problem-solving aptitude.
  • High School Diploma or GED.
  • At least 1 year of relevant experience in sales or related fields.
  • Valid state-issued driver’s license and eligibility to drive a company vehicle under the Company’s Vehicle Use Agreement and Driving Policy.
  • Ability to bend, stoop, sit, walk, talk, and hear regularly; visual acuity and hand and finger dexterity.
  • Ability to lift and move items weighing 30 lbs. routinely, and up to 750 lbs. with mechanical assistance.

Nice To Haves

  • Bachelor’s Degree in any related field.

Responsibilities

  • Provide operational and logistical support to sales representatives and district teams.
  • Represent Ulterra professionally in field and office environments.
  • Manage and organize shop inventory and ensure equipment is maintained in proper working condition.
  • Cover sales territories when field sales representatives are unavailable.
  • Assist with transferring inventory and equipment between sales and district locations.
  • Support communication between departments to address operational needs and customer opportunities.
  • Monitor and report customer feedback, issues, and service opportunities.
  • Coordinate priorities within a defined geographic area.
  • Maintain accurate documentation of activities, transactions, and communications as required.
  • Perform other job-related duties as assigned, including assisting with shop tasks and supporting team initiatives.
  • Work with an emphasis on safety for themselves and others, including coworkers and third parties.
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