Sales Support Administrator

Petro Home Services•Newtown, PA

5h•Hybrid

About The Position

Star Group is seeking a Sales Support Administrator to provide administrative and operational support to its Sales organization. This hands-on role supports payroll and timekeeping administration, new-hire onboarding, workstation equipment inventory, sales programs, reporting, office operations, and general Sales Support functions. The successful candidate is dependable, organized, comfortable working independently, and proactive in identifying needs and keeping processes on track. The schedule is Monday through Friday, 7:00 AM–4:00 PM, with rotating weekend coverage—typically one weekend per month—as needed to provide backup support for cross-departmental functions. The role is hybrid, with three days per week in the office and two days per week at home. The position requires ownership of assigned responsibilities, follow-through, accuracy, and the ability to balance routine administrative duties with unexpected requests and changing business priorities. The employee is expected to maintain organized and accurate records, anticipate needs and deadlines, communicate issues proactively, and manage assigned processes from beginning to completion.

Requirements

High school diploma or equivalent required.
Strong organizational skills and excellent attention to detail.
Ability to manage multiple responsibilities and recurring deadlines.
Strong follow-up skills and ability to independently track work through completion.
Ability to maintain accurate records and reconcile discrepancies.
Ability to appropriately handle confidential employee and business information.
Strong written and verbal communication skills.
Proficiency with Microsoft Outlook, Excel, and Word.
Ability to work independently while effectively supporting multiple teams and leaders.
Strong customer service and problem-solving skills.
Ability to adapt to changing priorities and work effectively in a high-volume environment.
Ability to work additional hours or rotating weekend coverage when required by business needs.
Ability to occasionally lift, carry, and move office supplies and computer equipment.
Valid driver's license and ability to perform occasional local travel as needed.

Nice To Haves

1–3 years of Sales Support, Office Administration, Payroll Administration, or similar experience preferred.
College degree is a plus.
Experience with ADP or another payroll/timekeeping system preferred.
Experience with Salesforce is a plus.
Bilingual ability is a plus.

Responsibilities

Administer weekly payroll and timekeeping activities for the Inside Sales organization.
Complete weekly payroll validation and approval reporting accurately and within established deadlines.
Process new-hire, rehire, termination, and system-access documentation.
Maintain annual employee attendance and timekeeping records.
Track PTO, vacation, sick time, overtime, and attendance.
Prepare attendance reports and supporting documentation for Sales leadership.
Work with Payroll and other internal partners to research and resolve timekeeping or payroll discrepancies.
Maintain confidentiality when handling employee and payroll-related information.
Coordinate administrative onboarding requirements for new employees.
Complete Section 2 of Form I-9 and assist with direct deposit and federal and state tax documentation.
Submit and track system-access requests.
Coordinate, distribute, and track company-issued equipment.
Ensure required onboarding activities and documentation are completed accurately and on time.
Maintain organized and accurate records, anticipate upcoming needs and deadlines, and communicate issues proactively.
Take responsibility for assigned processes from beginning to completion.
Provide backup support for cross-departmental functions during rotating weekend coverage as needed.