Sales Supervisor - Winter Park

Warby Parker • Winter Park, FL

2d • Onsite

About The Position

Warby Parker is seeking a self-motivated Sales Supervisor to help create exceptional customer experiences. Sales Supervisors contribute to the success of the business through face-to-face customer interactions, sharing the company’s story and mission on the sales floor, participating in process ideation and improvement, and contributing to special projects. The role also includes leading sales-floor activity and front-of-house operations when a manager is not present, conducting team touch-bases, and opening and closing the store.

Requirements

• Professional retail experience at a customer-focused company.
• At least 6 months of experience in a management position.
• Exceptional interpersonal and communication skills to deliver customer service.
• Ability to remain composed under pressure and adapt quickly.
• Entrepreneurial spirit and eagerness to learn.
• Team-oriented approach and passion for helping customers and teammates.
• Innovative, proactive problem-solving skills.
• Self-motivation and commitment to strong performance.
• Ability to bring positive energy to the workplace, including when working long hours.
• Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Communicate Warby Parker’s values and brand philosophy to customers.
• Promote an efficient, inclusive, service-minded retail environment.
• Demonstrate product knowledge and offer thoughtful, honest style advice.
• Develop innovative ways to improve the glasses-shopping experience.
• Lead selling on the floor, front-of-house operations, and team touch-bases when a manager is not present.
• Open and close the store.
• Help foster an inclusive culture by treating customers and colleagues with respect.
• Participate in process ideation and improvement and special projects.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Life and AD&D insurance
• Paid sick leave
• Paid holidays
• Vacation days
• 401(k) retirement savings plan
• Parental leave
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement support
• Optical education reimbursement
• Free eyewear
• Overtime pay for eligible non-exempt employees required to work more than 40 hours in a workweek

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed