Broista – Winter Park, FL

Dutch Bros•Winter Park, FL
•Onsite

About The Position

Dutch Bros Coffee is hiring a Broista to deliver friendly, high-energy customer service in a fast-paced coffee shop. Broistas connect with customers, help them navigate the menu, prepare quality drinks efficiently, and support their teammates while maintaining a clean workspace and following food safety standards. The role is physically demanding and involves working on your feet, serving a steady flow of customers, and being prepared for different weather conditions. Shifts may last up to 10 hours. Training, certifications, and knowledge tests are provided to help employees meet Dutch Bros standards. The company describes opportunities for growth within shops, headquarters, the Emerging Talent Program, and warehouse or fulfillment roles. Compensation is $15.00 per hour in base pay plus average tips of $3.00 per hour; actual tips may vary and are not guaranteed.

Requirements

  • People-oriented and enjoys connecting with customers.
  • Adaptable and able to work through busy periods while maintaining kindness.
  • Team-oriented and willing to support coworkers as needed.
  • Positive and considerate, including during busy periods and inclement weather.
  • Committed to personal growth and improvement.
  • Able to work on their feet and move quickly during shifts of up to 10 hours.
  • Able to push, pull, lift, or carry up to 65 pounds.
  • Reliable transportation to arrive on time for shifts and mandatory meetings.
  • Willing to complete training, certifications, and knowledge tests.

Responsibilities

  • Greet customers warmly, make genuine connections, and create a positive experience.
  • Help customers understand the menu and discover drinks they may enjoy.
  • Represent Dutch Bros values and contribute positive energy to each shift.
  • Prepare high-quality drinks efficiently in a busy shop.
  • Arrive on time, communicate availability, and be ready when shifts begin.
  • Maintain a tidy workspace and follow food safety standards.
  • Support teammates and contribute to the crew's work.
  • Attend scheduled shifts and mandatory meetings.

Benefits

  • Competitive pay and tips.
  • Tuition reimbursement opportunities.
  • Career growth opportunities within shops, headquarters, the Emerging Talent Program, and warehouse or fulfillment.
  • Free drinks and food while on shift.
  • Dutch Bros swag and giveaway items.
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