Broista – Winter Park, FL

Dutch Bros Coffee•Winter Park, FL

About The Position

Dutch Bros Coffee is hiring a Broista to deliver friendly, high-energy customer service in a fast-paced coffee shop. The role involves connecting with customers, helping them choose from the menu, preparing quality drinks efficiently, and maintaining a clean workspace while following food safety standards. Broistas work as part of a supportive crew and represent Dutch Bros’ values through kindness, positivity, and dependable service. This is a physically demanding, customer-facing position. Employees may be on their feet and moving quickly during shifts of up to 10 hours, work in varying weather conditions, and push, pull, lift, or carry up to 65 pounds. Training, certifications, and knowledge tests are provided. The listed compensation is $15.00 per hour in base pay, plus average tips of $3.00 per hour; actual tips may vary.

Requirements

  • Enjoy connecting with people and helping make their day.
  • Be adaptable and able to work quickly during busy periods while remaining kind.
  • Be team-oriented and ready to support coworkers as needed.
  • Maintain a positive and considerate attitude, including during busy periods and inclement weather.
  • Be committed to growth and improvement.
  • Be able to meet the physical demands of the role, including standing and moving quickly for shifts of up to 10 hours and pushing, pulling, lifting, or carrying up to 65 pounds.
  • Have reliable transportation to arrive on time for scheduled shifts and mandatory meetings.

Responsibilities

  • Greet customers warmly, make genuine connections, and create a kind and enjoyable experience.
  • Help customers navigate the menu and discover drinks they may enjoy.
  • Represent Dutch Bros values and contribute positive energy during each shift.
  • Prepare high-quality drinks efficiently in a busy shop.
  • Arrive on time, communicate availability, and be ready to work when scheduled shifts begin.
  • Maintain a tidy workspace and follow food safety standards.
  • Support coworkers and contribute to the crew’s work.
  • Complete provided training, certifications, and knowledge tests to meet Dutch Bros standards.
  • Attend scheduled shifts and mandatory meetings.

Benefits

  • Competitive pay and tips.
  • Tuition reimbursement opportunities.
  • Career growth opportunities in shops, headquarters, the Emerging Talent Program, and warehouse/fulfillment.
  • Free drinks and food on shift.
  • Dutch Bros swag and giveaway items.
  • Training and development, including certifications and knowledge tests.
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