Sales Supervisor - Clay Terrace

Warby Parker • Carmel, IN

1d

About The Position

Warby Parker is seeking a self-motivated Sales Supervisor to create excellent customer experiences and contribute directly to the success of its retail business. The role involves sharing Warby Parker’s story and mission with customers, providing product knowledge and style advice, and helping improve retail processes and deliver special projects. Sales Supervisors help promote an efficient, inclusive, service-minded store environment and may lead floor selling, front-of-house operations, and team touch-bases when a manager is not present. They also open and close the store.

Requirements

• Professional retail experience at a customer-focused company.
• At least 6 months of experience in a management position.
• Exceptional interpersonal and communication skills to deliver high-quality customer service.
• Ability to remain calm under pressure and adapt quickly.
• Entrepreneurial spirit and eagerness to learn.
• Team-oriented approach and passion for helping customers and teammates.
• Innovative, proactive problem-solving skills.
• Self-motivation and commitment to strong performance.
• Ability to bring positive energy to the workplace, including when working long hours.
• Must not be on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Communicate Warby Parker's values and brand philosophy to customers.
• Promote an efficient, inclusive, and service-minded retail environment.
• Demonstrate product knowledge and provide thoughtful, honest style advice.
• Develop innovative and entrepreneurial ways to improve the glasses-shopping experience.
• Lead selling on the floor, front-of-house operations, and team touch-bases when a manager is not present.
• Open and close the store.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

• Health, vision, and dental insurance for full-time employees.
• Life and AD&D insurance for full-time employees.
• Paid sick leave.
• Paid holidays for full-time employees.
• Vacation days per year for full-time employees.
• Retirement savings plan (401(k)) for full-time employees.
• Parental leave, including for non-birthing parents, for full-time employees.
• Short-term disability for full-time employees.
• Employee Stock Purchase Plan.
• Employee Assistance Program (EAP).
• Bereavement support for full-time employees.
• Optical education reimbursement for full-time employees.
• Free eyewear.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed